Error 23

dannyusmc · Post by **dannyusmc** » Fri Jan 27, 2012 12:21 am

Ever since i bought a new router, my magicjack has stopped working. i will hook it up and it will work correctly for a few minutes but then it will stop working and tell me error 23. i can unplug it and plug it back in and it will work for a few minutes then give the error 23 again. very annoying. please give any advice to help me out would be great. thank you!

SailorDave · Post by **SailorDave** » Fri Jan 27, 2012 1:02 pm

Do a search of error 23. There are lots of responses to how to go about fixing this issue with the router.

bitstopjoe · Post by **bitstopjoe** » Fri Jan 27, 2012 2:00 pm

Thank you.. I get tired of always being the one to tell people to do a search first.
So again, thank you.

dannyusmc · Post by **dannyusmc** » Fri Jan 27, 2012 10:00 pm

did the search. couldn't find anything. it kept telling me to unplug and plug it back in. heard something about plugging it into a switch. my MJ was working just fine with my old linksys router. i bought a netgear N600 WNDR3800. its like it won't let MJ work.

mjplus2000 · Post by **mjplus2000** » Fri Jan 27, 2012 11:45 pm

dannyusmc wrote:did the search. couldn't find anything. it kept telling me to unplug and plug it back in. heard something about plugging it into a switch. my MJ was working just fine with my old linksys router. i bought a netgear N600 WNDR3800. its like it won't let MJ work.

http://zaxa.ca/magicjack-plus-not-worki ... ter-solved

http://www.phoneservicesupport.com/mj-w ... 29-15.html

chris_kolar · Post by **chris_kolar** » Tue Jan 31, 2012 5:11 pm

Is it possible that the network load that the magicjack creates is rejected by the internet provider? Or the magicjack equipment is not robust enough to handle the load. If the unit is calling in every 30 min that is a ton of unnecessary traffic and it has to be processed somehow. I think the problem is a combination of things, connection quality, load on provider, load on magicjack facilities and equipment. That said unless magicjack comes up with some answers there is going to be backlash of customers starting with the ftc and the bbb. The ftc will not allow them to sell past a certain number units if they are getting excessive complaints. They will not allow new services till their record is proven.