"support" Chat Transcript

[blossomstein]

Please wait for a site operator to respond.
You are now chatting with 'Rand'
Your Issue ID for this chat is LTK554041648368X
Rand: Hello, how may I help you?
Me: Hi. Just received MJ+. Just found on website first reference to different "subscription levels". Where can I read more about them?
Rand:Please wait while I check that for you
Rand: http://www.magicjacktv.com/4/tos.asp
v Please click the link above for the "TERMS OF SERVICE".
Me: redirects to: https://www.freemagicjack.com/
Rand: One moment please...
Me: It's been about 4 minutes now. You really don't know where your information on subscription levels is?
Rand: PLease be inform that, that website is not our website.
Me: The webpage you (MagicJack Plus) sent me to for information on MagicJack Plus is not your own website???
Rand: http://www.magicjack.com/plus-v05/
Rand:That above link is our website, [Me:]
Me: I'm not going to ask why you sent me to a different web site... I'm just going to ask my original question again: where can I read more about the different subscription levels?
Rand: Thank you for waiting. I'll be with you in just a moment.
Rand: One moment please...
Rand: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.
Please wait while I transfer the chat to the best suited site operator.
You are now chatting with 'Heather'
Your Issue ID for this chat is LTK554041648368X
Heather: Hello . My name is Heather. To better assist you, let me put you on hold while I read your previous chat/s. Thank you for your understanding.
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[black_icon]

@ blossomstein,

Try visiting the http://www.magicjack.com/tos/. Enjoy your time reading the services.