Magic Jack on new Windows 8 Laptop

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jpcz87
MagicJack Newbie
Posts: 2
Joined: Mon Oct 21, 2013 2:38 pm

Magic Jack on new Windows 8 Laptop

Post by jpcz87 »

Hi I'm having issues installing MJ on my new Windows 8 laptop.

The device shows up in my computer as removable storage, and the autorun program starts but it never finished downloading.

I see it using ~50KB for a minute or two and then it stops, gives me the message saying it can't connect to the internet and sends me to the MJ page.

Does anyone know how I can fix this?

Thank you!
jpcz87
MagicJack Newbie
Posts: 2
Joined: Mon Oct 21, 2013 2:38 pm

Update

Post by jpcz87 »

I just contacted the live chat and they gave me the link to the setup file http://upgrades.magicjack.com/upgrade/m ... kSetup.exe

It seems my windows install is having issues downloading files :/

Oh well thanks!
greenman
Dan isn't smart enough to hire me
Posts: 268
Joined: Sun Nov 20, 2011 11:11 pm

Post by greenman »

magicJack defaults to Internet Explorer, regardless of what your default browser selection is. If you're having trouble determining where your downloads are, try using a different browser to download. Most browsers default to downloading files to your "Downloads" folder.

Good luck!
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