Why does my telephone not ring on incoming calls ?

[N1ASS]

I have tried everything on the list below and 4 different land line phones and still not working, Also bought another brand new unit.Please help.Thank you, long time user of 6 years.


If you see you are receiving an incoming call, but your telephone does not audibly ring, first verify proper telephone operation:

Make sure the ringer on your telephone is in the ON position
Make sure the ringer volume is in the proper position
Ensure the phone cord connected to the base unit with your magicJack is no longer than six feet.

If your telephone still does not ring, please try connecting a different phone to your magicJack device.

ADVANCED TROUBLESHOOTING

If basic troubleshooting fails, this may indicate that your magicJack device’s firmware needs to be updated. Please see this article for further details.

[PjMJ]

I've had intermittent problems where the phone will not ring this Summer. Always was ringing before.

No changes at my end from what I can tell. It's the same phone, same original MJ plugged into my 2010 computer.

Now, a different problem in the last few weeks or so: No notifications or ringing on my Android device.

- Pj