Help! Can't receive calls or access voicemail

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Opus
MagicJack Newbie
Posts: 5
Joined: Wed Jun 04, 2008 9:48 pm

Help! Can't receive calls or access voicemail

Post by Opus »

When I try to access voicemail either thru the Softphone or via an attached phone, all I get are 3 busy tones then it hangs up.
When I or someone else calls my MJ number, either you get a busy signal or a message stating that the call could not be completed as dialed.

I spent hours chatting with tech support with no resolution.
I am running XP SP2.
At their request, I have disabled firewalls on the PC and my Linksys router.
I have also removed any Musicmatch, Roxio, and Sonic software.
I have run magicFix and the upgrade several times.

Can anyone help?

Thanks.
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