Is my personal info at risk?

[evhfan2000]

What are the risks with using the MagicJack on my household computer? Has anyone actually identified the exact info they track/share for "marketing" purposes? Do they see anything on your computer or is it strictly the phone numbers you dial?

Any one have evidence other than what is "marketed" to us?

[Mark]

If you have questions, you should call MagicJack representatives and ask questions. The Terms of Service contain the following information regarding privacy:

10. Privacy Policy

Your registration data and certain other information about you are subject to magicJack's Privacy Policy. You understand that by using the magicJack device you consent to magicJack's collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to and from the United States and/or other countries for storage, processing and use by magicJack, its affiliates and business partners to provide you with information about communications-related service. CLICK HERE TO OPT-IN TO RECEIVE INFORMATION THAT WILL HELP US SERVE YOU BETTER: http://www.magicJack.com/cpni.

You acknowledge, consent and agree that magicJack may access, preserve and disclose your account information if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this Agreement; (c) respond to your requests for customer service; or (d) protect the rights, property or personal safety of magicJack, its users and the public.

You understand that the technical processing and transmission of the magicJack device may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

[lonestarmagic]

Anytime your using the internet, make sure you have a good up to date virus program installed and running. Also good to have a firewall pgm running as well.

Just common sense with as many viruses that are out there on the 'super highway' these days.

I've been running my MJ for about a month now and have had no issues such as infections to my system while using MJ. My puter stays up 24/7 with the device connected.

[krieg]

I would doubt it. If word got out that there was ANYTHING suspicious (spyware, virus, adware or computer hacking) related to MJ, it would spread like wildfire and MJ would be dead in the water. jmo

[nostrodamus]

Magic Jack integrates itself with Micro$oft Internet Explorer, which is what you're actually seeing in the "ad window" and it's why you have a "favorites" button on your softphone. So you can assume that Magic Jack could access any info that you have in MSIE.

That's one of the many reasons why I use Firefox. If it wasn't for MJ, I'd strip the MSIE crap completely off this machine.

[kumar]

You shouldnt have any issues since it is just a program that connects to the itnernet just liek all other prgrams. Just like AIM or yahoo messenger. Thats what I think of when I use it. Along with "I paid for this shit I shouldn't be able to get jacked using it".
Kumar

[MagicHack]

What are the risks with using the MagicJack on my household computer? Has anyone actually identified the exact info they track/share for "marketing" purposes? Do they see anything on your computer or is it strictly the phone numbers you dial?

Any one have evidence other than what is "marketed" to us?

They do install utscsi.exe, which is known malware.

You can remove it fairly easily though:

• Launch autoruns and delete the UTSCSI/CLCV0 service
• remove c:\windows\system32\utscsi.exe
• remove the cdloader too while you are at it, and disable autoruns for the MJ drive
• create a read-only 0 byte file called c:\windows\system32\utscsi.exe
• from now on, launch the MJ using a command like:

  Code: Select all

  "C:\Documents and Settings\<yourname>\Application Data\mjusbsp\magicJack.exe" /foreground /lf log.txt /scf _magicJackPersonalDataRoot "F:\magicJack"

• Note: if you run the magicjackloader.exe (or autorun from the mj), utscsi might just installed again...

MagicJack also reads in all of your IE and Opera information (favorites, contacts, etc). (You can use tools like filemon and procmon to watch exactly what MJ is snooping on...)

Of course, according to the Terms of Service, they only:

...analyze the phone numbers and your registration information you call in order to improve the relevance of the ads...

Kind of makes me wonder what they are doing with all of the other information they are gathering...