Major Memory leak with MJ

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jwryahoo
magicJack Apprentice
Posts: 27
Joined: Tue May 20, 2008 11:57 pm

Major Memory leak with MJ

Post by jwryahoo »

Hi,
I've had some problems with my computer after plugging MJ into it. After having it (MJ) run for a little over 24 hours non stop -- my computer would not shut down or reboot. I had to turn it off by disconnecting the power.

I thought to myself -- this thing (MJ) is slowly draining "all" the memory.

So, after restarting the computer (Manually) I did a couple of tests. Here are my results:

I started MJ fresh. Using the Windows Task Manager I was able to monitor the amount of memory it uses.

1. With MJ just sitting in the system tray it starts out by using a little over 1 meg -- within about 5 minutes its up to 13.9 megs and continues to clime -- that's just sitting in the system tray -- no calls either outgoing or incoming.

2. With the gui on screen it then jumps to 21 megs and continues to clime within minutes to 26 megs and still continues to climb without it being used for outgoing calls or incoming calls.

3. If you now make a call it jumps even higher -- when the call is finished a very slight amount of memory about 600K) is released, but that is then taken up within minutes as the memory leak continues to consume your ram memory.

I would guess -- as it did with my system -- if you keep your desktop computer -- or any computer for that matter -- turned on with the MJ plugged in -- it would bring that computer quickly to its knees.

I think this "bug" needs to be fixed if this MJ is going to be at all useful -- otherwise it's not worth the money -- even if it is a small amount of money -- because of the hastles.

BTW: Someone may ask what my system specs are:

HP Athlon 2400+ XP sp2/ 1 gig ram and independent video memory.

Any suggestions from anyone would be grateful. I can't run this MJ for more than 24 hours at a time.

Blessings

jwr
Nytefire
MagicJack Contributor
Posts: 50
Joined: Tue Jun 10, 2008 7:31 am
Location: Indiana, USA

Post by Nytefire »

Been watching mine for the last few minutes and it's been sitting at 37 meg... hasn't grown or shrunk. It's been up and running for at least a day now.
magicJack: HP T5710 TC - 1GB/512MB - XPe SP2 - DirectX v9.0C Rev. B
Broadband: BHN - Road Runner Turbo - 15Mb down/2Mb up
Router: Smoothwall Express v3.0
lonestarmagic
Dan isn't smart enough to hire me
Posts: 234
Joined: Fri Jun 20, 2008 5:16 pm
Location: Dallas, TX

Post by lonestarmagic »

At idle and been powered up over 24 hrs, mine is holding at about 37 meg as well. Only when I max the SF window does it climb up to about 16 meg. When making a call, it will go much higher, but come back down after the call is finished.

I'd say you have some other prob with your PC, maybe a virus or something and it's attatched itself to one or more of your files....

I have seen a Trojan do this once before.....either eating up all your memory or using up most of your disk space.
[email protected]
MagicJack Newbie
Posts: 1
Joined: Mon Dec 22, 2008 8:26 am

Same Memory Leak

Post by [email protected] »

I'm having the same memory leak jwryahoo posted. Starts out at <2mb and over 24 hours grows to consume >25mb. Hope they can resovle this issue or I'll have to give up on MJ
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Re: Same Memory Leak

Post by az2008 »

[email protected] wrote:I'm having the same memory leak jwryahoo posted. Starts out at <2mb and over 24 hours grows to consume >25mb. Hope they can resovle this issue or I'll have to give up on MJ
Does it continue to grow indefinitely? Applications may load features dynamically, such as when a call is made, or when the softphone receives instructions to check whether an upgrade is necessary. If it's truly a memory leak, I think you should see it constantly growing to 200meg, and beyond, depending on how much memory you have.

Mark
MattInLA
magicJack Apprentice
Posts: 23
Joined: Thu Nov 13, 2008 10:45 pm

MJ MEMORY LEAK - NASTY

Post by MattInLA »

I have seen this climb to over 300 MB. I have pestered MJ and their support repeatedly. THIS IS FIXED BY KILLING THE MAGICJACK.EXE executable, and then restarting it. WTF.
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