Voicemail audio is not right.... flutters, playing slow.

tillithz · Post by **tillithz** » Sun Jul 06, 2008 8:20 pm

Has anyone seen any issues with voicemail messages ONLY, being fluttered and slow playing? this is with an ata device and the message is this way only some of the time but when it is messed up it sounds the same in the email thats received as well as when logging in with the phone to check messages. anyone know where the voicemail resides? is it suppose to be on the mj device, or maybe mj's servers? thanks in advance.

lonestarmagic · Post by **lonestarmagic** » Sun Jul 06, 2008 8:24 pm

I've never had any issues while using VM....either by using the softphone or MJ telephone, or even calling with a cell phone.

VM comes from their servers not your MJ. If your MJ is unplugged, you still can check your VM's.

tillithz · Post by **tillithz** » Sun Jul 06, 2008 8:29 pm

i figured as much since if pc was off you could check vm, but just cant explain the random quality issue with voicemail.

lonestarmagic · Post by **lonestarmagic** » Sun Jul 06, 2008 8:33 pm

Have you tried checking your VM's using a different phone thats not connected thru MJ?

tillithz · Post by **tillithz** » Sun Jul 06, 2008 8:40 pm

you know i hadnt, great idea!

just checked and its the same way.

lonestarmagic · Post by **lonestarmagic** » Sun Jul 06, 2008 8:44 pm

Well, I just retested mine, both with MJ and my cell. Seems to work fine for me, so I have no idea why it doesn't work correctly for you.

tillithz · Post by **tillithz** » Sun Jul 06, 2008 8:48 pm

right on, ty, other messages were fine, its just about 1 out of 5 that shows a problem, will keep looking into it. ty agian

lonestarmagic · Post by **lonestarmagic** » Sun Jul 06, 2008 8:59 pm

YW......

In the outgoing 'female' voice, there can be a small amount of broken words since it's computer generated. But all my left messages by friends and family have been clear.

Now. the outgoing message on my answering machine 'computer generated' is very clear, so I figure it's just the kind of setup MJ has that is causing this recorded message issue when you call your MJ VM.