DTMF not working

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cbunting
MagicJack Newbie
Posts: 3
Joined: Thu Apr 17, 2008 5:14 pm

DTMF not working

Post by cbunting »

Whenever I make or receive a call and try to hit DTMF, I hear it, but it doesn't make it to the far end.... any ideas??
monkeyboy
MagicJack User
Posts: 42
Joined: Mon Apr 21, 2008 12:56 pm

Re: DTMF not working

Post by monkeyboy »

cbunting wrote:Whenever I make or receive a call and try to hit DTMF, I hear it, but it doesn't make it to the far end.... any ideas??
Yeah, its a problem... best thing to try is another phone. Some phones uses very short bursts of the DTMF codes. But generally it is an issue in faithfully reconstructing the right amplitude and phase relations in DTMF codes (w/o distortion) and
passing them down a VOIP connection. Some devices are smart enough to detect the DTMF incoming and re-transmit clean, new DTMFs upstream. I don't think MJ does that...

Presumably your DTMFs work if you issue them from the softphone, right ?
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