Can not hear caller in telephone connect to MJ

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jimw410
MagicJack Newbie
Posts: 1
Joined: Thu Nov 29, 2007 4:51 pm

Can not hear caller in telephone connect to MJ

Post by jimw410 »

I've connected MJ to my desktop and it works perfectly no issues. My destop is running windows vista.

When I plug majicjack into my laptop evrything works correctly. I can take and receive calls. One issue, I can not hear the other party on the telephone headset connected to majicjack however they can hear me. My laptop is running XP.

I've upgraded my majicjack to vista, is that the issue? Is it still backwords compadiable with XP?

Looking for some advice. I will be leaving the country and need to use it on my laptop

thanks
User avatar
SpamBox
Dan isn't smart enough to hire me
Posts: 417
Joined: Fri Dec 14, 2007 4:31 am
Location: Rocky Mountains Front Range

Re: Can not hear caller in telephone connect to MJ

Post by SpamBox »

jimw410 wrote:My destop is running windows vista.
My laptop is running XP.
I know you're running XP on your laptop but have you tried running the Vista fix on it? I think that's what customer care is telling people to try now. It's worth giving it a shot.
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