Can not hear caller in telephone connect to MJ

[jimw410]

I've connected MJ to my desktop and it works perfectly no issues. My destop is running windows vista.

When I plug majicjack into my laptop evrything works correctly. I can take and receive calls. One issue, I can not hear the other party on the telephone headset connected to majicjack however they can hear me. My laptop is running XP.

I've upgraded my majicjack to vista, is that the issue? Is it still backwords compadiable with XP?

Looking for some advice. I will be leaving the country and need to use it on my laptop

thanks

[SpamBox]

My destop is running windows vista.
My laptop is running XP.

I know you're running XP on your laptop but have you tried running the Vista fix on it? I think that's what customer care is telling people to try now. It's worth giving it a shot.