No audio

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elk86004
MagicJack Newbie
Posts: 3
Joined: Thu Aug 14, 2008 9:08 pm

No audio

Post by elk86004 »

I got my MJ yesterday and plugged it into my wireless network laptop. It worked fine.
Today it doesn't work. After I dial a number all audio is gone.
My landline rings and the machine answers it but nothing on the MJ end.
Trying to call it is the same. It rings but no audio.
Hooking the laptop up wired makes it work fine...but I can't have it wired.
I've done just about everything I could think of, including reloading the wireless routers software.
Help !
Al
booyah5
Dan isn't smart enough to hire me
Posts: 108
Joined: Fri Aug 01, 2008 12:12 am

Post by booyah5 »

The first thing I'd do is take your laptop over to a friend's house and try to connect and call with their network. If it worked, you'd pretty much know it was an issue with your WiFi.

What make/model of router do you have? Is it working as a gateway or an access-point. Is it behind another NAT router? Is it in double NAT configuration?
elk86004
MagicJack Newbie
Posts: 3
Joined: Thu Aug 14, 2008 9:08 pm

Post by elk86004 »

Thanks
After playing around with it tonight I decided to return the wireless router I bought yesterday and get a better one.
I plugged the network adapter back in and disabled the wireless. The MJ worked before the router but not plugged in as a wired device.
I really think the problem is the router not the MJ.
So..maybe have a new router tomorrow.
Al
elk86004
MagicJack Newbie
Posts: 3
Joined: Thu Aug 14, 2008 9:08 pm

no audio

Post by elk86004 »

I got a new wireless router today.
It solved the problem of no audio.
Everything is working fine now.
Al
Matt9876
Dan Should Pay Me
Posts: 504
Joined: Sat Jul 26, 2008 9:38 pm

Re: no audio

Post by Matt9876 »

elk86004 wrote:I got a new wireless router today.
It solved the problem of no audio.
Everything is working fine now.
Al
It's all about the equipment,for example Linksys Wireless-G products work and Blitzz Wireless products don't !
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