Getting VOIP discount to work...

kumar · Post by **kumar** » Mon Jan 07, 2008 4:36 pm

I'm having trouble getting VOIPDiscount and IPKall/Gizmo project set up. I get it all set up and can call out from my ATA, but when I want to receve calls from my GC number, sometimes it works, but other times/most of the time I get dead air. I was wondering if anyone knew what may be causing this.
Thanks
Kumar

P.S-I put this in the lounge because it has nothing to do with Magicjack

Stewart · Post by **Stewart** » Mon Jan 07, 2008 5:14 pm

Maybe the problem is your router's NAT association timing out. Try setting a NAT keep-alive, or setting the registration expiry to e.g. 50 seconds.

kumar · Post by **kumar** » Mon Jan 07, 2008 5:31 pm

Stewart wrote:or setting the registration expiry to e.g. 50 seconds.

In the ATA?
Thanks
Kumar

Stewart · Post by **Stewart** » Mon Jan 07, 2008 8:35 pm

Yes, most ATAs have a setting that will force re-registration at shorter intervals than the expiry sent by the provider. On PAP2, etc., it's called Register Expires. If your ATA doesn't have such a setting, it probably has a way to send keep-alive packets.

kumar · Post by **kumar** » Mon Jan 07, 2008 8:47 pm

Stewart wrote:Yes, most ATAs have a setting that will force re-registration at shorter intervals than the expiry sent by the provider. On PAP2, etc., it's called Register Expires. If your ATA doesn't have such a setting, it probably has a way to send keep-alive packets.

Yes, yes I know I have that field....I was just clarifying what you were talking about. What should I set it to? 50 secs?
Thanks
Kumar

Edit: its at 600 right now. I am gonna change it and keep ya guys updated.

Poo619 · Post by **Poo619** » Mon Jan 07, 2008 9:58 pm

Stewart I have a similar problem I can not seem to get gizmo and voxalot to play nice together. If I forward me incoming calls to [email protected] from the gizmo software I can get it to ring. When I answer all I get is dead air and the phone continues to ring on the other end. If I try and configure voxalot with my gizmo credentials the phone never rings. Am I missing something or are the 2 services incompatible?

kumar · Post by **kumar** » Mon Jan 07, 2008 10:04 pm

Poo619 wrote:Stewart I have a similar problem I can not seem to get gizmo and voxalot to play nice together. If I forward me incoming calls to [email protected] from the gizmo software I can get it to ring. When I answer all I get is dead air and the phone continues to ring on the other end. If I try and configure voxalot with my gizmo credentials the phone never rings. Am I missing something or are the 2 services incompatible?

Yep same

Kumar

xxM5xx · Post by **xxM5xx** » Tue Jan 08, 2008 6:01 am

This sounds like it might be a NAT issue. Please tell me what make and model of network address translator you are using and what firmware is in it, plus tell me the hardware version. Is it Linksys by any chance?

M5

Poo619 · Post by **Poo619** » Tue Jan 08, 2008 7:26 am

I wish

I'm using a Trendnet TEW-432BR (something like that) I dont ever remember seeing anything about NAT in the router settings. If I remember correctly tho voxalot has NAT on or off settings. Might be something \to look into. I just assumed that the codecs are incompatable hence the dead air. If you are bored M5 and got 10 mins see if you can configure the 2 to work together. I'm trying to call my grandcentral # which should ring my gizmo which is forwarded to my voxalot account which is on my ATA

xxM5xx · Post by **xxM5xx** » Tue Jan 08, 2008 9:44 pm

Poo619 wrote:I wish I'm using a Trendnet TEW-432BR (something like that) I dont ever remember seeing anything about NAT in the router settings. If I remember correctly tho voxalot has NAT on or off settings. Might be something \to look into. I just assumed that the codecs are incompatable hence the dead air. If you are bored M5 and got 10 mins see if you can configure the 2 to work together. I'm trying to call my grandcentral # which should ring my gizmo which is forwarded to my voxalot account which is on my ATA

What two things do you want me to configure?

Poo619 · Post by **Poo619** » Tue Jan 08, 2008 9:58 pm

make 3 accounts. GC, Gizmo, and Voxalot. Set up Gizmo to forward all calls to voxalot in the softphone. Set up grand central to ring your Gizmo. So in theory your Grand central number will call gizmo but it sends the call to voxalot on the forward. I can get that to ring but no sounds when answering

kumar · Post by **kumar** » Tue Jan 08, 2008 10:10 pm

xxM5xx wrote:This sounds like it might be a NAT issue. Please tell me what make and model of network address translator you are using and what firmware is in it, plus tell me the hardware version. Is it Linksys by any chance?

M5

I'm using a WRT54G with stock firmware...please help....
Thanks a bunch
Kumar

xxM5xx · Post by **xxM5xx** » Sat Jan 10, 2009 9:37 am

Poo619 wrote:make 3 accounts. GC, Gizmo, and Voxalot. Set up Gizmo to forward all calls to voxalot in the softphone. Set up grand central to ring your Gizmo. So in theory your Grand central number will call gizmo but it sends the call to voxalot on the forward. I can get that to ring but no sounds when answering

Okay, I was gone a few days. (a year and two days LOL)

Something I have learned with these things is having multiple SIP accounts on the same LAN (same side of a NAT router) can be problematic.......also, there are some VOIP service providers who use Outbound Proxies and some that use STUN. This can get hairy getting them all to work nicely together. Gizmo5 for example WILL NOT WORK if you put anything whatsoever in the outbound proxy setting area of your ATA or softphone ! On the contrary FWD (previously Free World Dialup) requires Outbound proxy (on port 5082) or they did last time I checked. MagicJack uses Outbound proxy too. VoxOx uses outbound proxy. Sunrocket (now long defunct) did not use outbound proxy.

Registering two Gizmo "devices" on the same LAN is formula for disaster. The same is true for two different Gizmo accounts, on different devices on the same LAN. It just doesn't work properly.

Skype is not SIP, but I want to mention that you can have several different Skype accounts registered on the same LAN without harm. Skype has some clever ways of doing things (they are all kept secret though). Skype uses random ports in a range of port numbers for it's VOIP. Gizmo5 uses the same port. This may be why two Gizmo accounts cannot be on the same LAN. even if they are on different devices yet Skype can.

Where am I going with this....oh yeah. This all began with Kumar.

Kumar, I have visited your chat webpage a half dozen times. It always shows you are there (with that Tillithtz guy) but nobody ever responds to me. Send me a PM or something.

M5