my conference number is not working 1-888-844-7278.

umail · Post by **umail** » Mon Oct 06, 2008 12:42 am

Hi:

My conference number used to work before 2 days.
Now it is not working. WHen I dial the number it should ask for access code. It just rings directly and connects to customer service.
I even called MagicJack customer service.They said it is something on the server side.It will be fixed in a few hours. No difference.Still I can't use the above number. I can dial other numbers fine.It is just this number.

thoppen · Post by **thoppen** » Thu Oct 09, 2008 9:11 am

I am having the exact same problem. I noticed it starting on 9/6.. But I didn't use the phone to call any of my conference lines over the weekend. Not sure about the number you listed but all the ones that I fail to connect to are AT&T bridge lines. I am able to connect to other (non AT&T) bridge lines. Something definitely changed over the weekend. I was able to connect to these 8XX numbers prior using magicJack and had been doing so for months..

hodula1 · Post by **hodula1** » Thu Oct 09, 2008 3:24 pm

Same here. Can't access 888-242-1836. Rings to customer service.

thoppen · Post by **thoppen** » Thu Oct 09, 2008 3:30 pm

Is this an AT&T bridge line that you are having issues with? All the 8XX numbers that I have that don't work are AT&T. I wonder if they did something to their bridge lines systems over the weekend.. I have placed calls to AT&T and have gotten no response. I have gone to MagicJack support and got to a second level person who said they would send it to engineering.. But I can't seem to get anyone to give me any answers or provide any solutions.

Darkman90808 · Post by **Darkman90808** » Thu Oct 09, 2008 3:33 pm

Try dialing the number like this: *67 8*88-242-1836

It seemed to work for me when I tested it just now.

thoppen · Post by **thoppen** » Thu Oct 09, 2008 4:11 pm

That worked for me as well. Thanks..

Darkman90808 · Post by **Darkman90808** » Thu Oct 09, 2008 6:26 pm

You're certainly welcome, but the thanks really goes to one of the original forum posters, Stewart. Haven't seen him post anything for a while, which is a real loss. He came up with the solution using the asterisk symbol to dial 800#'s and also, I believe, Canadian numbers.

At any rate, I'm glad it worked.

testing123 · Post by **testing123** » Sat Oct 11, 2008 2:23 pm

Darkman90808 wrote:You're certainly welcome, but the thanks really goes to one of the original forum posters, Stewart. Haven't seen him post anything for a while, which is a real loss. He came up with the solution using the asterisk symbol to dial 800#'s and also, I believe, Canadian numbers.

At any rate, I'm glad it worked.

It has been a longstanding off-and-on issue with MJ and (in particular) ATT ... don't know who to "blame" or thank for this one.

Workarounds as posted by Stewart or use GrandCentral "click2call" feature where it becomes an inbound call -- tedious, but works as well.

umail · Post by **umail** » Fri Oct 17, 2008 1:25 am

Kudos to "Darkman90808".

*678* works.I'm able to use the bridge now.

Thanks.
Looks like all voip lines don't register the numbers properly when dialed.;but we have the solution.

Note to my self:

to dial 888-844-7278 I hit *678*88-844-7278

Long live the forums.

umail · Post by **umail** » Fri Oct 17, 2008 1:26 am

Kudos to "Darkman90808".

*678* works.I'm able to use the bridge now.

Thanks.
Looks like all voip lines don't register the numbers properly when dialed.;but we have the solution.

Note to my self:

to dial 888-844-7278 I hit *678*88-844-7278

Long live the forums.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

my conference number is not working 1-888-844-7278.

my conference number is not working 1-888-844-7278.

fails to connect to certain bridge lines

Bridge line ?

800 Bridge line ..