magicjack not registering

Having issues with your magicJack? Post here, and we'll try to help you out!

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teano1
magicJack Apprentice
Posts: 20
Joined: Fri Jan 11, 2008 6:22 pm

magicjack not registering

Post by teano1 »

Hello,
I installed the magicjack but I am not able to register it ,I get a message saying :failed to contact service provider.
Their magic-fix and their chat box is useless for me "no service". Also called this phone no: 1 888 295-5442 wich is suppose to be a Canadian service center but a machine will ask to leave your phone no. and somebody will call me ,when? after 1 day nobody.
Pls help me on this issue, tks.
kumar
Dan Should Pay Me
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Joined: Thu Nov 15, 2007 4:29 pm
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Post by kumar »

That's strange...i thought MJ doesn't have phone support....Try their chat open till 7 on weekdays i think
Kumar
Will not be on forum until after June 15th.
teano1
magicJack Apprentice
Posts: 20
Joined: Fri Jan 11, 2008 6:22 pm

Post by teano1 »

kumar wrote:That's strange...i thought MJ doesn't have phone support....Try their chat open till 7 on weekdays i think
Kumar
Hello,
if you look at my post I already tried the chat box and they told me to go magicjack.com .
vjmagicjack
magicJack Apprentice
Posts: 14
Joined: Sun Jan 13, 2008 3:53 pm

Post by vjmagicjack »

Hey Teano

I am new magicjack user, did you get your registration problem fixed? I am confronting the same problem since I have the jack, I have a dial tone when I plug my phone to the magicjack but can not register, I contacted Victor, the info and distributor agent for Magicjack in Canada, he replied to me, and he said that he will call me to fix that problem over the phone cause I cant dial the 1888 number from my area. Have you spoke to Victor already?
VJ
teano1
magicJack Apprentice
Posts: 20
Joined: Fri Jan 11, 2008 6:22 pm

Post by teano1 »

vjmagicjack wrote:Hey Teano

I am new magicjack user, did you get your registration problem fixed? I am confronting the same problem since I have the jack, I have a dial tone when I plug my phone to the magicjack but can not register, I contacted Victor, the info and distributor agent for Magicjack in Canada, he replied to me, and he said that he will call me to fix that problem over the phone cause I cant dial the 1888 number from my area. Have you spoke to Victor already?
Hello,
no nobody called so far, 2 times I left the message.
vjmagicjack
magicJack Apprentice
Posts: 14
Joined: Sun Jan 13, 2008 3:53 pm

Magicjack not registering for 2 Canadian users? help

Post by vjmagicjack »

So no call back, I am waiting for Victor to call me back too but so far no call yet..I wonder if other canadian users of magicjack had the same problem, anybody out there is a canadian magicjack user? :x
VJ
vjmagicjack
magicJack Apprentice
Posts: 14
Joined: Sun Jan 13, 2008 3:53 pm

FINALY REGISTERED!!!!!!!!!!!!!!!!!!!!!

Post by vjmagicjack »

HEY TEANO1
:D THANK GOD..I DID MY OWN RESEARCH, DONT WAIT FOR THEM TO CALL YOU...I DID MY GOOGLE SEARCH..THANKS TO THAT SITE http://www.theblog.ca/magicjack

Follow exactly what that user did and you will be able to register. I am up and running after 5 mns only. Woaw! I did not give up..I know there will be a solution! So try it! Good luck! I am sure it will work for you as well!
VJ
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SpamBox
Dan isn't smart enough to hire me
Posts: 417
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Location: Rocky Mountains Front Range

Re: magicjack not registering

Post by SpamBox »

teano1 wrote:Hello,
I installed the magicjack but I am not able to register it ,I get a message saying :failed to contact service provider.
Their magic-fix and their chat box is useless for me "no service". Also called this phone no: 1 888 295-5442 wich is suppose to be a Canadian service center but a machine will ask to leave your phone no. and somebody will call me ,when? after 1 day nobody.
Pls help me on this issue, tks.
what OS are you running? whats the set up of your system? Are you behind a router? Do you have a firewall either in your router or on your system? Have you tried the magicfix? Have you tried the Vista upgrade? Let us know what you have done so far so we can better help you?
teano1
magicJack Apprentice
Posts: 20
Joined: Fri Jan 11, 2008 6:22 pm

Re: magicjack not registering

Post by teano1 »

SpamBox wrote:
teano1 wrote:Hello,
I installed the magicjack but I am not able to register it ,I get a message saying :failed to contact service provider.
Their magic-fix and their chat box is useless for me "no service". Also called this phone no: 1 888 295-5442 wich is suppose to be a Canadian service center but a machine will ask to leave your phone no. and somebody will call me ,when? after 1 day nobody.
Pls help me on this issue, tks.
what OS are you running? whats the set up of your system? Are you behind a router? Do you have a firewall either in your router or on your system? Have you tried the magicfix? Have you tried the Vista upgrade? Let us know what you have done so far so we can better help you?
Hello,
have window-xp pro ,d-link router with no firewall ,I tried to upgrade with vista as some say will work on xp too but not for me ,
problem is I cannot register it ,says unable to contact service provider, mj installs ok I can also dial but it says proxy not available.
Regards gf.
teano1
magicJack Apprentice
Posts: 20
Joined: Fri Jan 11, 2008 6:22 pm

Re: FINALY REGISTERED!!!!!!!!!!!!!!!!!!!!!

Post by teano1 »

vjmagicjack wrote:HEY TEANO1
:D THANK GOD..I DID MY OWN RESEARCH, DONT WAIT FOR THEM TO CALL YOU...I DID MY GOOGLE SEARCH..THANKS TO THAT SITE http://www.theblog.ca/magicjack

Follow exactly what that user did and you will be able to register. I am up and running after 5 mns only. Woaw! I did not give up..I know there will be a solution! So try it! Good luck! I am sure it will work for you as well!
Hi,
what did you do ? install vista ? does not work for me or did you go to this site?magicJack hacks website.
Pls email me to [email protected] with more info .
Tks gf.
vjmagicjack
magicJack Apprentice
Posts: 14
Joined: Sun Jan 13, 2008 3:53 pm

Post by vjmagicjack »

hey Teano1,


Hope your problem has been fix by now?
I simply did the upgrade on the magicjack site for the vista eventhough i have an xp, the version I have is xp home edition, it should works for you as well, I will try and send u the steps in your yahoo email.
VJ
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