magicjack not registering

teano1 · Post by **teano1** » Fri Jan 11, 2008 6:35 pm

Hello,
I installed the magicjack but I am not able to register it ,I get a message saying :failed to contact service provider.
Their magic-fix and their chat box is useless for me "no service". Also called this phone no: 1 888 295-5442 wich is suppose to be a Canadian service center but a machine will ask to leave your phone no. and somebody will call me ,when? after 1 day nobody.
Pls help me on this issue, tks.

kumar · Post by **kumar** » Fri Jan 11, 2008 6:38 pm

That's strange...i thought MJ doesn't have phone support....Try their chat open till 7 on weekdays i think
Kumar

teano1 · Post by **teano1** » Fri Jan 11, 2008 9:34 pm

kumar wrote:That's strange...i thought MJ doesn't have phone support....Try their chat open till 7 on weekdays i think
Kumar

Hello,
if you look at my post I already tried the chat box and they told me to go magicjack.com .

vjmagicjack · Post by **vjmagicjack** » Sun Jan 13, 2008 4:01 pm

Hey Teano

I am new magicjack user, did you get your registration problem fixed? I am confronting the same problem since I have the jack, I have a dial tone when I plug my phone to the magicjack but can not register, I contacted Victor, the info and distributor agent for Magicjack in Canada, he replied to me, and he said that he will call me to fix that problem over the phone cause I cant dial the 1888 number from my area. Have you spoke to Victor already?

teano1 · Post by **teano1** » Sun Jan 13, 2008 5:51 pm

vjmagicjack wrote:Hey Teano

I am new magicjack user, did you get your registration problem fixed? I am confronting the same problem since I have the jack, I have a dial tone when I plug my phone to the magicjack but can not register, I contacted Victor, the info and distributor agent for Magicjack in Canada, he replied to me, and he said that he will call me to fix that problem over the phone cause I cant dial the 1888 number from my area. Have you spoke to Victor already?

Hello,
no nobody called so far, 2 times I left the message.

vjmagicjack · Post by **vjmagicjack** » Sun Jan 13, 2008 8:33 pm

So no call back, I am waiting for Victor to call me back too but so far no call yet..I wonder if other canadian users of magicjack had the same problem, anybody out there is a canadian magicjack user?

vjmagicjack · Post by **vjmagicjack** » Mon Jan 14, 2008 12:24 am

HEY TEANO1

THANK GOD..I DID MY OWN RESEARCH, DONT WAIT FOR THEM TO CALL YOU...I DID MY GOOGLE SEARCH..THANKS TO THAT SITE http://www.theblog.ca/magicjack

Follow exactly what that user did and you will be able to register. I am up and running after 5 mns only. Woaw! I did not give up..I know there will be a solution! So try it! Good luck! I am sure it will work for you as well!

SpamBox · Post by **SpamBox** » Mon Jan 14, 2008 1:36 am

teano1 wrote:Hello,
I installed the magicjack but I am not able to register it ,I get a message saying :failed to contact service provider.
Their magic-fix and their chat box is useless for me "no service". Also called this phone no: 1 888 295-5442 wich is suppose to be a Canadian service center but a machine will ask to leave your phone no. and somebody will call me ,when? after 1 day nobody.
Pls help me on this issue, tks.

what OS are you running? whats the set up of your system? Are you behind a router? Do you have a firewall either in your router or on your system? Have you tried the magicfix? Have you tried the Vista upgrade? Let us know what you have done so far so we can better help you?

teano1 · Post by **teano1** » Mon Jan 14, 2008 9:14 am

SpamBox wrote:
teano1 wrote:Hello,
I installed the magicjack but I am not able to register it ,I get a message saying :failed to contact service provider.
Their magic-fix and their chat box is useless for me "no service". Also called this phone no: 1 888 295-5442 wich is suppose to be a Canadian service center but a machine will ask to leave your phone no. and somebody will call me ,when? after 1 day nobody.
Pls help me on this issue, tks.
what OS are you running? whats the set up of your system? Are you behind a router? Do you have a firewall either in your router or on your system? Have you tried the magicfix? Have you tried the Vista upgrade? Let us know what you have done so far so we can better help you?

Hello,
have window-xp pro ,d-link router with no firewall ,I tried to upgrade with vista as some say will work on xp too but not for me ,
problem is I cannot register it ,says unable to contact service provider, mj installs ok I can also dial but it says proxy not available.
Regards gf.

teano1 · Post by **teano1** » Mon Jan 14, 2008 9:22 am

vjmagicjack wrote:HEY TEANO1
THANK GOD..I DID MY OWN RESEARCH, DONT WAIT FOR THEM TO CALL YOU...I DID MY GOOGLE SEARCH..THANKS TO THAT SITE http://www.theblog.ca/magicjack

Follow exactly what that user did and you will be able to register. I am up and running after 5 mns only. Woaw! I did not give up..I know there will be a solution! So try it! Good luck! I am sure it will work for you as well!

Hi,
what did you do ? install vista ? does not work for me or did you go to this site?magicJack hacks website.
Pls email me to [email protected] with more info .
Tks gf.

vjmagicjack · Post by **vjmagicjack** » Sat Jan 19, 2008 5:33 pm

hey Teano1,

Hope your problem has been fix by now?
I simply did the upgrade on the magicjack site for the vista eventhough i have an xp, the version I have is xp home edition, it should works for you as well, I will try and send u the steps in your yahoo email.

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