Incoming calls hang up instead of going to voicemail

devinmccloud · Post by **devinmccloud** » Sun Oct 19, 2008 9:45 am

I found this interesting, today a friend of mine after I called her told me when she called it instantly hung up without going to voicemail. She said she tried 6 times and it hung up on her each time. I was able to call out with out any problems but incoming dropped the calls. This was a simple fix, I just restarted MJ from the GUI menu. It seems that every problem so far that I have had is easily remedied by restarting the MJ.

JohnODon · Post by **JohnODon** » Sun Oct 19, 2008 9:46 am

I just dialed my number and it did the same thing. Going to reboot everything and see what happens.

JohnODon · Post by **JohnODon** » Sun Oct 19, 2008 9:53 am

Rebooted my router (since I was screwing around with it) and my MJ box. Calls are still hanging up instrantly.

FYI...484 area code.

Outgoing calls work fine.

JohnODon · Post by **JohnODon** » Sun Oct 19, 2008 9:56 am

Talking to myself...

This seems to be only happening to mee if I call my house number from a house phone (to check VM). I called the house # from my cell and it rang 6 times and did go to VM.

Thunder · Post by **Thunder** » Sun Oct 19, 2008 3:47 pm

Same thing here in area code 630. I Call from my cell rings 6 times and goes into voice mail. I call my MJ # to access voice mail and my call is dropped after 30 seconds. Must be upgrading the voice mail system. This is been going on for the last two days for me.

mphixson · Post by **mphixson** » Sun Oct 19, 2008 5:54 pm

welcome to magicjack...
it must be the weekend, as maintenance is often performed on the weekends with no advance notice..
usually it works again on monday.
voice mail out in 508...

Thunder · Post by **Thunder** » Sun Oct 19, 2008 6:28 pm

wow was finally able to access voice mail. I had a new message and it now tells you the number of the caller that left you the voice mail. That's never happened to me before.

JohnODon · Post by **JohnODon** » Mon Oct 20, 2008 8:10 am

Too bad it takes them three days to bring it back online. Wouldn't you think that they would do this work on a dev server and just move it over when testing is completed? Why take the production boxes offline?