can't call out 9:30pm EST Monday Jan 14

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tcleary
MagicJack Newbie
Posts: 2
Joined: Mon Jan 14, 2008 10:31 pm

can't call out 9:30pm EST Monday Jan 14

Post by tcleary »

can't call out, hear 3 quick busy signals no matter who I try to call. anyone else having this problem?
tcleary
MagicJack Newbie
Posts: 2
Joined: Mon Jan 14, 2008 10:31 pm

Post by tcleary »

weird, 1-800 #s work though
slmassad
MagicJack Newbie
Posts: 3
Joined: Wed Jan 09, 2008 8:38 am
Location: Dominican Republic

Post by slmassad »

Same here.............In Dominican Republic with mine......First problem I have had in 2 weeks. :shock:
POP Bad Boy
dcshobby
MagicJack Newbie
Posts: 5
Joined: Mon Nov 26, 2007 9:06 pm

Post by dcshobby »

Same here 10:26 EST
44enviro
MagicJack Newbie
Posts: 3
Joined: Mon Jan 14, 2008 11:22 pm

Busy on dial out except for toll free numbers

Post by 44enviro »

I noticed this problem this evening.. my magicjack has been working incredible. I told many people about it.. and now this.. grrrrr..

What gives?

James...
fahim
magicJack Apprentice
Posts: 11
Joined: Thu Dec 27, 2007 12:09 am

MJ is down!!! No Notification

Post by fahim »

Its ALL DOWN no Out bound calls... only incoming. poor customer service and support..
44enviro
MagicJack Newbie
Posts: 3
Joined: Mon Jan 14, 2008 11:22 pm

Post by 44enviro »

Double check toll free calls.. they work for me..

But that doesnt help at all.
kingfisher1111
MagicJack Expert
Posts: 76
Joined: Tue Nov 27, 2007 6:17 pm

Post by kingfisher1111 »

Same here 9:42 CST.
Using Nashville Proxy.
Can call majicjack numbers but not other numbers.can call 800 numbers..Located in Huntsville AL
Thanks
XoDiViAoX
magicJack Apprentice
Posts: 17
Joined: Fri Dec 07, 2007 7:02 pm

Post by XoDiViAoX »

Same here in BHAM AL
maisnam
MagicJack Newbie
Posts: 2
Joined: Mon Jan 14, 2008 9:36 pm

No outgoing calls

Post by maisnam »

Same here. Can't place outgoing calls, only incoming works. Toll free numbers work though. And this is my first day :(. NY number.
User avatar
SpamBox
Dan isn't smart enough to hire me
Posts: 417
Joined: Fri Dec 14, 2007 4:31 am
Location: Rocky Mountains Front Range

Post by SpamBox »

Same here, can receive incoming but not outgoing. Guess the workaround is to use GC for now!
Thank God for GC!!!

800#'s are working for me so this is a little bizarre!
MagicJacked
MagicJack Expert
Posts: 81
Joined: Tue Nov 13, 2007 1:23 am

Post by MagicJacked »

Same here... 3 beeps... Then nothing. Game over man, game over.
johnr
MagicJack Newbie
Posts: 9
Joined: Thu Jan 03, 2008 1:47 am
Location: Alexandria, Virginia

Post by johnr »

Nope, not working in Virginia. 800 numbers and incoming OK, everything else 3 beeps.
imwf203
MagicJack Newbie
Posts: 1
Joined: Tue Jan 15, 2008 12:29 am

Re: can't call out 9:30pm EST Monday Jan 14

Post by imwf203 »

tcleary wrote:can't call out, hear 3 quick busy signals no matter who I try to call. anyone else having this problem?
\\


Same here can call 800 and receive calls but no outgoing. Just got it today, not a very good start for magicJack
zeico
MagicJack Contributor
Posts: 54
Joined: Wed Jan 02, 2008 8:57 pm
Location: Elephant Butte, NM

Post by zeico »

Me, too. No outgoing....just 3 busy signal beeps. And, my 911 is now a red button! You'd think they'd send out some stock, bulk emails to everyone notifying people of the outage instead of having us mess with our computers, booting and rebooting, trying different numbers over and over, trying to MagicFix everything, etc.. This sucks.
User avatar
SpamBox
Dan isn't smart enough to hire me
Posts: 417
Joined: Fri Dec 14, 2007 4:31 am
Location: Rocky Mountains Front Range

Post by SpamBox »

zeico wrote:...of having us mess with our computers, booting and rebooting, trying different numbers over and over, trying to MagicFix everything, etc.. This sucks.
It's called the MagicJack Shuffle - it's great exercise. Dan's supposed to coming out with a dvd with a complete program for only 19.95/yr, includes musical hits such as "Ad Clicks". What's also great is it captures the Power of Affirmations, with such powerful statements as, "Lucky You!". All this and much much more can be yours now!

:twisted:
dbarber
MagicJack Contributor
Posts: 58
Joined: Tue Nov 27, 2007 8:19 pm
Location: West Chester, PA

Post by dbarber »

I can't call out either. Same symptoms; three (3) quick busies, then nothing. However, I CAN call my MJ number to check voicemail. MAYBE MJ didn't pay YMAX for PSTN connection! :D MAYBE YMAX didn't pay IT'S bills. :D
This is where a System Status Page would be VERY handy.
I hope they get it fixed soon!
MagicJack on Dell Inspiron 8200 laptop running WinXP Pro with SP2

These opinions are strictly my own. However, if you really want them, we can negotiate.
tabaks
MagicJack Newbie
Posts: 2
Joined: Sun Jan 13, 2008 2:40 am

MJ appears to be on a fast track out of my life

Post by tabaks »

I had numerous problems with MJ over the last several days. Me and a guy in the support chat "room" are on a first name basis. I have lost last two and a half hours trying to figure out what the HECK is wrong. Then I remembered to look here, in this forum...

As much as the MJ could be cool...it has a serious problem: no communication with customers whatsoever. The whole website is written as to resemble more and more an "aren't YOU feeling dumb for giving us your money now?" operation.

If this problem doesn't miraculously fix itself by tomorrow morning when I go to work, this baby is going back to papa Dan (or whatever his name is) and I am claiming my money back, ALL of it, INCLUDING shipping.

Someone once said something to the effect of: "I am not wealthy enough to buy things on sale..." I'm starting to understand the sentiment behind the thought...
User avatar
SpamBox
Dan isn't smart enough to hire me
Posts: 417
Joined: Fri Dec 14, 2007 4:31 am
Location: Rocky Mountains Front Range

Re: MJ appears to be on a fast track out of my life

Post by SpamBox »

tabaks wrote:If this problem doesn't miraculously fix itself by tomorrow morning when I go to work, this baby is going back to papa Dan (or whatever his name is) and I am claiming my money back, ALL of it, INCLUDING shipping.
Someone once said something to the effect of: "I am not wealthy enough to buy things on sale..." I'm starting to understand the sentiment behind the thought...
I totally understand. I have about another 12 days before my 30 days are up....of course not going to wait the full 30 days if i do return. Giving it another 5 days. Then that's it.
thunderstruck
MagicJack Newbie
Posts: 2
Joined: Thu Nov 15, 2007 7:23 pm

Post by thunderstruck »

Same thing here in Chicago as of 11:57 PM. All I can say is thank goodness I don't depend on this thing, because I can't. It was more a novelty to me than anything else. The good thing is I haven't recommended MJ to anyone, and never will so at least my credibility is still intact.
User avatar
SpamBox
Dan isn't smart enough to hire me
Posts: 417
Joined: Fri Dec 14, 2007 4:31 am
Location: Rocky Mountains Front Range

Post by SpamBox »

Maybe it's time to switch logos again.
I vote for:
Image
vfrpilot
MagicJack Newbie
Posts: 5
Joined: Mon Jan 14, 2008 11:52 pm

Post by vfrpilot »

Mine came in the mail yesterday - set it up, worked like a charm. I was impressed.

Moved from the basement to the couch to coordinate some GPS stuff, tried a call and the busy signals of doom started.
Like all of you, I moved to the kitchen & began the MagicJack Fix crap - waste of two hours -
Then came across this forum at 11pm - my registration confirmation [for this forum] didn't show up in yahoo mail till this morning] or I'd have joined the ranks then.

If this is truly a intermittent device, I'll be returning as well because [it'll be, to me] useless.

I suggest we set up an online petition which we'll all sign & include with our returns.
This'll ensure chargeback/refunds that include shipping!

Do I see any hands?
vfrpilot
MagicJack Newbie
Posts: 5
Joined: Mon Jan 14, 2008 11:52 pm

MJ IS UP - 6:54AM EST

Post by vfrpilot »

MJ is up as of 6:54AM EST - NJ 856 AREA CODE
Last edited by vfrpilot on Tue Jan 15, 2008 9:11 am, edited 1 time in total.
maisnam
MagicJack Newbie
Posts: 2
Joined: Mon Jan 14, 2008 9:36 pm

Outgoing calls working for me now

Post by maisnam »

Outgoing calls working for me now - 8 am EST. Was not working yesterday night. NY number.
clinton2010
MagicJack Newbie
Posts: 1
Joined: Tue Jan 15, 2008 4:23 am

Post by clinton2010 »

mine is back up i sent a email strait to DR DAN BORISLOW himself heres the reply i got this morning


I will check now

In a message dated 1/15/2008 1:41:28 A.M. Eastern Standard Time, [email protected] writes:
dan my magicjack has quit making outgoing calls and my friends who have magicjack is having same problem are you doing upgrades or something to cause this we all can recieve calls just not make any just get a busey signal
Best Regard's
Jim

suprised me he replied but anyhow they must have been doing maintence or something
kingfisher1111
MagicJack Expert
Posts: 76
Joined: Tue Nov 27, 2007 6:17 pm

Post by kingfisher1111 »

Even mine is up and running.My area code is 314.
May be they were doing some kind of hotfixes.
Atleast they should let us know if some maintenance is going.
:twisted:
Thanks
kingfisher1111
MagicJack Expert
Posts: 76
Joined: Tue Nov 27, 2007 6:17 pm

Post by kingfisher1111 »

SpamBox,
Your picture looks funny.Plug N Pray.. :D
I like it
Thanks
44enviro
MagicJack Newbie
Posts: 3
Joined: Mon Jan 14, 2008 11:22 pm

Post by 44enviro »

All is working this morning.

Anne: Hello, how may I help you?
Anne: Hi James
James: anne i was wondering how many magic jacks can i use per computer
James: if i wanted additional lines
James: also... dial out service was not working yesterday... any reason and why no notification
Anne: You can use multiple magicJacks behind one router or computer.
James: so i can plug in 3 mj's into one computers usb ports?
Anne: Yes, you can.
Anne: I am sorry for erreneous info.
Anne: You can use only one magicjack per computer.
James: u stand corrected?
Anne: Yes, only one magicJack per computer
James: this would be a nice fix.. to offer more per computer..
James: ok.. so let me ask u..
James: why the service issue last night.. no outgoing
James: not just me.. but across the country..
Anne: We will have a multi line magicJack available in the future, no dates yet. The reason you could not make any outgoing call is because we were doing some critical server upgrades.
Anne: Apologies for the inconvenience caused.
James: some notification would be professional..
Anne: Thank you for the suggestion, I will pass it on
James: also.. for the future.. it woudl be nice to have the mj software run as a service..
James: behind the scenes not relative to a particular user.
Anne: We are constantly trying to improve our services.
Anne: Thank you for all your suggestions, I will make sure to pass them on.
James: ok.. well i suppose we will all see where this ends up in the voip world.. .. thanks
Anne: You are welcome

For what it's worth.

James...
vfrpilot
MagicJack Newbie
Posts: 5
Joined: Mon Jan 14, 2008 11:52 pm

MJ working outgoing 5:57pm EST

Post by vfrpilot »

MJ working outgoing 5:57pm EST
:D
placed call to a 267 area code from NJ (856). :D :D :D :D :D :D :D :D :D :D :D :D :D
kumar
Dan Should Pay Me
Posts: 806
Joined: Thu Nov 15, 2007 4:29 pm
Contact:

Post by kumar »

267 philly? I'm in philly....but I am not ever having any issues....Mabey its just that I don't talk 24/7 or soemthing....but when ever i need it, it is working...
Kumar
Will not be on forum until after June 15th.
vfrpilot
MagicJack Newbie
Posts: 5
Joined: Mon Jan 14, 2008 11:52 pm

Post by vfrpilot »

kumar wrote:267 philly? I'm in philly....but I am not ever having any issues....Mabey its just that I don't talk 24/7 or soemthing....but when ever i need it, it is working...
Kumar
Don't count your eggs yet bro...

but yea.. 267 is a common cell phone area code given out by providers in philly.
kumar
Dan Should Pay Me
Posts: 806
Joined: Thu Nov 15, 2007 4:29 pm
Contact:

Post by kumar »

well i've been down plenty of times...but not recently...[knocking hard on wood] I think they have improved a lot...
Kumar
Will not be on forum until after June 15th.
testing123
Dan Should Pay Me
Posts: 703
Joined: Tue Nov 13, 2007 2:36 pm
Contact:

Post by testing123 »

kumar wrote:well i've been down plenty of times...but not recently...[knocking hard on wood] I think they have improved a lot...
Kumar
Is it me or does it seem to go down when THEY force an "Upgrade"? Maybe provisioning capacity is insufficient?

A Status Page sure would be nice ... one that includes when there is Planned System Downtime ... oops but I have already mentioned that. Sorry

If they want to keep it semi-private (so the whole world doesn't know about the outages) then make it a part of Portal ... Login required.
LJack
MagicJack Newbie
Posts: 3
Joined: Thu Jan 10, 2008 10:40 am

I hope that I am not jinxing myself, but I have had my MJ

Post by LJack »

for almost a week now, and have experienced none of the constant problems others are experiencing. I figure that since it is all Beta, they will get the bugs out sometime soon. i have integrated my Mj with my Grandcentral, and it is all working great as of now. I live in Arkansas, and was able to get a local Grandcentral number, which worked great because MJ doesn't have anything in Arkansas yet, but it doesn't matter since my GC just rings my MJ thru to me. And the price,wow, beat that somewhere else.
wdistler
MagicJack Newbie
Posts: 4
Joined: Sat Mar 15, 2008 9:41 pm

3 beeps

Post by wdistler »

I've got a brand new MJ. Installed on my Dell Laptop running XP. No outgoing or incoming calls, just 3 beeps. Not able to call my MJ number, just 3 beeps. MJ tech support no help! Installed on my desktop and it works. Installed on my wife's Toshiba laptop and it works. Set my laptop back a week and reinstalled, three beeps! Tried a powered USB hub on my laptop, 3 beeps.

THIS IS GOING BACK!!!!!

SUPPORT SHOULD HELP ME RESOLVE THIS!!
tosaid
magicJack Apprentice
Posts: 10
Joined: Wed Jan 30, 2008 1:06 pm

Re: 3 beeps

Post by tosaid »

Have you got any firewall on your laptop? like Zone Alarm, Norton firewall try deactivate all firewalls you got and see (deactivate windows firewall as well)
wdistler wrote:I've got a brand new MJ. Installed on my Dell Laptop running XP. No outgoing or incoming calls, just 3 beeps. Not able to call my MJ number, just 3 beeps. MJ tech support no help! Installed on my desktop and it works. Installed on my wife's Toshiba laptop and it works. Set my laptop back a week and reinstalled, three beeps! Tried a powered USB hub on my laptop, 3 beeps.

THIS IS GOING BACK!!!!!

SUPPORT SHOULD HELP ME RESOLVE THIS!!
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