email from dan (number porting)

Rubberchicken · Post by **Rubberchicken** » Tue Jan 15, 2008 1:32 pm

i emailed dan the founder of magicjack he gives better tech support than any of his employees or at the least awnser me everytime i send email to him i asked him about porting and below is what the reply is

In a message dated 1/15/2008 8:59:21 A.M. Eastern Standard Time

We will port within 90 days

that above was his reply well anyway lets hope so !!

AlaninKY · Post by **AlaninKY** » Tue Apr 01, 2008 10:23 pm

You posted on January 15th so that would equal around April 15th for number porting. I figure it is going to take more time.

InTheSky74 · Post by **InTheSky74** » Sat Apr 05, 2008 10:55 pm

Can someone tell me how to e-mail Dan?

gooney · Post by **gooney** » Sun Apr 06, 2008 12:08 am

InTheSky74 wrote:Can someone tell me how to e-mail Dan?

I can tell you but I forgot... I know it's somewhere on the forums but cant seem to remember which post... I'll search for you brb.

AlaninKY · Post by **AlaninKY** » Sun Apr 06, 2008 12:16 am

[email protected]

Darkman90808 · Post by **Darkman90808** » Sun Apr 06, 2008 8:25 pm

[email protected]

I just received a reply this afternoon from this address.

computerdoctor · Post by **computerdoctor** » Sun Apr 06, 2008 11:32 pm

[email protected]

I had a technical problem this weekend so I wrote to this email address, thinking I was writing to Dan, but instead I got to communicate with someone overseas that was not knoweldgeable and only sent canned answers that didn't address my issues.

Bendle · Post by **Bendle** » Mon Apr 07, 2008 10:47 am

InTheSky74 wrote:Can someone tell me how to e-mail Dan?

I reached him at [email protected] and he replied from his [email protected] address - so both work.

Darkman90808 · Post by **Darkman90808** » Mon Apr 07, 2008 10:04 pm

OMG, I'm such a dork!!

I also thought I was writing to Dan... I asked what the difference was between the hardware shipped before/after March 8th since I just ordered a second MJ.

I was told the new version is "better". When I asked "Better, how?", I was told just "better" and I probably wouldn't notice a difference.

It's all so clear to me now.

kumar · Post by **kumar** » Mon Apr 07, 2008 10:09 pm

Rubberchicken wrote:i emailed dan the founder of magicjack he gives better tech support than any of his employees or at the least awnser me everytime i send email to him i asked him about porting and below is what the reply is

In a message dated 1/15/2008 8:59:21 A.M. Eastern Standard Time

We will port within 90 days

that above was his reply well anyway lets hope so !!

You should follow-up to that.
Peace
Kumar

Rubberchicken · Post by **Rubberchicken** » Tue Apr 08, 2008 1:04 pm

well i emailed dan back about the 90 day time frame he gave me a while back on number porting also asked him about the rumor of a ata device they are suppose to come out with

we will post his reply when we hear back from him

austin · Post by **austin** » Fri Apr 11, 2008 1:41 pm

So, it appears that many of you have been dealing with this issue for a much longer time than I have.......Just from past experience, we're probably looking at a long time for local numbers right?

prestonlewis · Post by **prestonlewis** » Sun Apr 13, 2008 5:39 pm

I emailed Dan and asked for 7 digit dialing with 1916 (my area code) prepended to any 7 digit call. Took 2 days but I now have 7 digit dialing (which is the norm in my area code). Very nice service. I was impressed.

One question if anyone would answer it for me. I usually use g729a (Voicestick, Callcentric, Vonage) without any issues or problems. Does MJ support g729a if you ask support to implement it for your MJ?

lionontheprowl · Post by **lionontheprowl** » Wed Apr 16, 2008 4:25 pm

Does anyone know when this is supposed to be happening? I am really looking forward to keeping my old phone number and porting it over to MJ.

BillC · Post by **BillC** » Fri Apr 18, 2008 6:26 am

Does anyone know when this is supposed to be happening? I'M not going to drop landline until I can use old number. Why change phone twice?

banaa007 · Post by **banaa007** » Fri Jul 04, 2008 9:22 am

BillC wrote:Does anyone know when this is supposed to be happening? I'M not going to drop landline until I can use old number. Why change phone twice?

Never,first of all this inventor is etting up his own servers that,s why we are getting bad voice quality.when he isdone with the servers setup then he will concentrate to do something ,so for he being failed with even $20.00per services which he started using his own servers.He was good with Level3 servers.Let us see when he can straight up his servers.

lonestarmagic · Post by **lonestarmagic** » Fri Jul 04, 2008 9:49 am

I seriously doubt it's a server issue since I've had perfect sound quality since I installed my unit regardless of who I call or who calls me. What is it that I'm doing right and having no problems, but some of you have all these sound issues?

Seems people are quick to jump in and say the prob is with MJ before they take a hard long look into their own equipment as to what the problem is.

smaye · Post by **smaye** » Sun Jul 13, 2008 4:45 am

lonestarmagic wrote:I seriously doubt it's a server issue since I've had perfect sound quality since I installed my unit regardless of who I call or who calls me. What is it that I'm doing right and having no problems, but some of you have all these sound issues?

Seems people are quick to jump in and say the prob is with MJ before they take a hard long look into their own equipment as to what the problem is.

MJ phone quality has been better than cell, better than Sunrocket, and believe it or not better than my old land line.

AlaninKY · Post by **AlaninKY** » Thu Jul 17, 2008 4:48 pm

smaye wrote:

MJ phone quality has been better than cell, better than Sunrocket, and believe it or not better than my old land line.[/quote]

Now if we can just get number porting...

wgnweb · Post by **wgnweb** » Tue Aug 19, 2008 11:58 am

you guys will probably laugh at me but I still have Sunrocket AKA:TeleBlend and I have been EXTREMELY happy with it. MagicJack quality is NOT better than Teleblend. With that said I would still convert 100% over to MagicJack if they would just offer number porting. Q4 of 2008, I doubt it, more like Q4 of 2010. I havent used my MagicJack in months because it is pretty much useless to me without number porting.

caudill22 · Post by **caudill22** » Tue Aug 19, 2008 8:53 pm

I agree, without number porting I am unable to use my magicJack as much as I would like. I would not mind paying a fee to port my number, it seems that magicJack could generate some revenue charging to port numbers. I don't think there would be a shortage of requests. Just my 2 cents.

smaye · Post by **smaye** » Wed Aug 20, 2008 4:10 am

Number porting is everything when it comes to making a full switch to MJ. My Teleblend has been working fine for about a year now. My statement regarding MJ sound quality being better than Teleblend is at least true for me. Maybe it has something to do with my computer or high speed internet connection. Teleblend has been really good. No issues at at, but the MJ is a noticeable tad better for me.

JUST NEED NUMBER PORTING

Bendle · Post by **Bendle** » Thu Aug 21, 2008 1:33 pm

wgnweb wrote: I havent used my MagicJack in months because it is pretty much useless to me without number porting.

I'll give you $20 for it

wgnweb · Post by **wgnweb** » Thu Aug 21, 2008 5:52 pm

I would pay up to $40 for porting.

on a side not has anyone seen that they dropped the price of Ooma?
http://www.amazon.com/gp/product/B0010W ... e=&seller=

bmerbill · Post by **bmerbill** » Mon Sep 01, 2008 3:52 am

same here I have had it for 2 mths and wont even plug it in till I can port my # to it and cancel my local service.
it worthless to me without that ability. which we were supposed to have by July, its a much needed feature and the price for porting was quoted to us all at a 10.00 price area , the porting service's i've contacted cost to much per call and i do approx 500 calls in and out a week.

so Please please work on the Porting feature so we can keep our reg phone #s we have had for 10 years, i have over 100 friends that wont buy this just for that one reason.
this lacking feature is costing you way more than you can imagine in sales revenues.

A Firm Believer In MajicJack

AlaninKY · Post by **AlaninKY** » Thu Sep 04, 2008 2:03 pm

I would pay $50 to be able to port.

JohnnyFreightTRAIN · Post by **JohnnyFreightTRAIN** » Tue Oct 07, 2008 3:05 pm

for 20 dollars per year, I'll change my phone number 20 times I don't care.

toviaheli · Post by **toviaheli** » Sun Oct 19, 2008 10:56 am

Hi,

I am Marvin and was asked by Dan to address and help out with your
issue. My apology for the inconvenience caused. Number porting is something we will support in the future, but as of right now we do not have a specific launch date for this service. All we can say at this time is that it will be sometime in the beginning of next year. Thank you.

Sincerely,

Marvin

msiam · Post by **msiam** » Sun Oct 19, 2008 11:53 am

Cool.. thanks, Marvin..

..

.. Any other neat toys coming out.. No date is necessary on them but would be cool to know what is coming.. How bout the "follow me" that is on my year old packages???
I'm not talking about the transfer.. Follow me, which can be sent to other phone numbers with simultaneous ring..

MaxxFordham · Post by **MaxxFordham** » Thu Apr 16, 2009 3:14 pm

gooney wrote:gooney - Salt lake City, UT (801)

Hey, I'm from Utah, too! (Orem right now.)

Gear-Monkey · Post by **Gear-Monkey** » Fri Jul 24, 2009 3:13 am

toviaheli wrote:Hi,

I am Marvin and was asked by Dan to address and help out with your
issue. My apology for the inconvenience caused. Number porting is something we will support in the future, but as of right now we do not have a specific launch date for this service. All we can say at this time is that it will be sometime in the beginning of next year. Thank you.

Sincerely,

Marvin

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email from dan (number porting)

email from dan (number porting)

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