Removing MagicJack Software Uninstaller

digitalnomad · Post by **digitalnomad** » Fri Jan 18, 2008 1:37 pm

Does anyone know of a software unistaller? This is mentioned in the TOS.

MJ does not show up in add/remove programs, or anywhere else.

I am not talking about just deleting icons.

I am looking for instructions for completely removing the MJ software from Windows operating system
and also completely removing the MJ installation folder, and from the registry.

garybritt · Post by **garybritt** » Sat Jan 19, 2008 3:33 pm

There is no uninstaller but a manual uninstall isn't that difficult. Use Device Manager to uninstall the magicjack cdrom/disk drive/usb hub, and then unplug the magicjack device. Delete the mjusbsp directory and all subdirectories (probably at c:\documents and settings\(your user profile name)\application data\mjusbsp). Use regedit to locate the HKEY Current User Talk4Free entries and delete the Talk4Free key and all subkeys. Delete the magicjack directory and all subdirectores (probably at c:\documents and settings\(your user profile name)\local settings\application data\magicjack). Delete any start menu and desktop icons. Reboot.

That should do it.

Gary

SpamBox · Post by **SpamBox** » Sat Jan 19, 2008 5:31 pm

Just cleaning up and making your post a little easier to read:

garybritt wrote: There is no uninstaller but a manual uninstall isn't that difficult.

1) Use Device Manager to uninstall the magicjack cdrom/disk drive/usb hub

2) Unplug the magicjack device.

3) Delete the mjusbsp directory and all subdirectories (probably at c:\documents and settings\(your user profile name)\application data\mjusbsp).

4) Use regedit to locate the HKEY Current User Talk4Free entries and delete the Talk4Free key and all subkeys.

5) Delete the magicjack directory and all subdirectores (probably at c:\documents and settings\(your user profile name)\local settings\application data\magicjack).

6) Delete any start menu and desktop icons.

7) Reboot.

That should do it.
Gary

Great Job!

digitalnomad · Post by **digitalnomad** » Sat Jan 19, 2008 6:09 pm

Thanks guys. I had a Tech Chat about this with a MagicJack rep on Friday (last night), and at first she said not to worry about any software remnants residing on a machine. Yet they tell you to stick the dongle into any old computer you feel like.

After pressing some, I mentioned that an "uninstaller" was referred to in the TOS, and she provided sme brief instructions. See what you think of it here below. I don't think just deleting the setup files will do it. Looks like you would have to hit the registry.

Veronica: double click on your hard drive (usually called C:\).
In there double click on "documents and settings".
In there double click on the folder that has the username you use when logging in to Windows.
In there double click on "Application Data".
In there double click on folder called "mjusbsp".
In there double click on folder called "in00000

Veronica: You will find the set up file there.

Veronica: You may delete it.

gooney · Post by **gooney** » Mon Feb 11, 2008 4:14 pm

I got this info from the following page
http://digital-nomads.blogspot.com/2008 ... tware.html

======================
Version Number One

1. Unplug the MagicJack USB Dongle. Go to "Start" in Windows and click on "run" and type (enter) regedit and press Enter.
2. Now Click on + Sign next to HKEY_LOCAL MACHINE.
3. Click on + Sign next to SYSTEM.
4. Click on + Sign next to CurrentControlSet.
5. Click on + Sign next to Enum.
6. Locate the folder called USB. Right Click on the Folder and Click on "Permissions".
7. In permissions Click on the Check Mark called "Allow" to the right of "Full Control".
8. Click OK.
9. Next Click on + Sign next to USB and locate two folders called "Vid1307".
10. Right Click on one at a time and select Delete.
11. Next Click on - Sign next to USB.
12. Right Click on the folder named USBSTOR and Allow permissions.
13. Next Click on + Sign next to USBSTOR.
14. Locate the folders named "CdRom&Ven_YMAX&Prod_MagicJack&Rev" and "Disk&Ven_YMAX&Prod_MagicJack&Rev"
15. Right Click on these Folders one at a time and hit Delete.

Version Number Two

1. Double Click on your Hard Drive (usually called C:\).
2. Double Click on Documents and Settings.
3. Double Click on the Folder that has the Username you use when logging into Windows.
4. Double Click on Application Data.
5. Double Click on Folder labeled "mjusbsp".
6. Double Click on Folder labeled "in00000".
7. Find the Setup File there and Delete.

Version Number Three

1. Use Device Manager to Uninstall the MagicJack cdrom/disk drive/usb hub.
2. Unplug the MagicJack device.
3. Delete the mjusbsp Directory and all Subdirectories (probably at c:\documents and settings\(your user profile name)\application data\mjusbsp).
4. Use regedit to locate the HKEY Current User Talk4Free entries and Delete the Talk4Free Key and all Subkeys.
5. Delete the MagicJack Directory and all Subdirectores (probably at c:\documents and settings\(your user profile name)\local settings\application data\magicjack).
6. Delete any start menu and desktop Icons.
7. Reboot.

======================

I got this off of magicjacks TOS page

14. Termination
You agree that magicJack, in its sole discretion, may immediately terminate this Agreement and your license to use the magicJack device and Software, without any refund. magicJack may terminate this Agreement for any reason, including, but not limited to, (a) breaches or violations of this Agreement or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) unexpected technical or security issues or problems, (d) use of the magicJack device or Software in violation of any laws, regulations, or rules, or in any manner that disrupts use of the magicJack device or Software by others, or (e) nonpayment of any fees, including license renewal fees, owed by you in connection with the magicJack Software, (f) changes in any rules or regulations that affect our ability to provide the magicJack device or the Software. Termination of your license includes cancellation of your ability to use the magicJack device and the Software, without refund and deletion of all related account information associated with or inside your account. Further, you agree that any termination of this Agreement will be made in magicJack's sole discretion and that neither magicJack nor any of its agents or affiliates will be liable to you or anybody else for termination of your license or this Agreement.

You may terminate the use of the magicJack device at any time [and uninstall the Software through the "Add or Remove Programs" Control Panel].

All provisions which must survive in order to give effect to their meaning will survive any expiration or termination of this Agreement, including without limitation, all of your representations, warranties and indemnification obligations.

Note the bold text

I dont see magicjack anywhere...

Bodacious1966 · Post by **Bodacious1966** » Mon May 19, 2008 10:59 pm

I didnt see it either.
Sounds like a tort lawsuit if they dont magic fix the magic jack uninstall

Denver Dave · Post by **Denver Dave** » Wed May 21, 2008 1:34 am

Ru8de to not have an uninstaller, but then it is also rude to require the MJ picture to cover everything else while it is loading.

gistek · Post by **gistek** » Wed Jul 02, 2008 8:27 pm

Anybody know how to uninstall this from Vista?

I was able to delete it from the device manager and to delete the registry keys, but I can't find any directory called application data anywhere on my computer. Nor can I find any magicJack, talk4free, or mjusbsp.

At least I'm trying this before I send it back. I'd hate to have sent the thing back then find out I need the physical device in order to comply with the uninstall requirement in the agreement.

kacklehorn · Post by **kacklehorn** » Tue Sep 09, 2008 5:37 am

1. Plug in MagicJack device.
2. Use Device Manager to Uninstall the MagicJack cdrom/disk drive/usb hub.
(Start>Right Click 'My Computer'>Properties)
3. Unplug the MagicJack device.
4. Delete the mjusbsp Directory and all Subdirectories
(probably at c:\users\(your user profile name)\app data\roaming\mjusbsp).
This is a hidden folder so you may have to click on ALT to bring up the menu bar, then click
Tools>Folder Options>View>'Show Hidden Files and Folders'
5. Use regedit to locate the HKEY_Current_User\Software\Talk4Free Delete it and all Subkeys.
6. Delete any start menu and desktop Icons.
7. Reboot.

UPDATE: I noticed that they add an entry to HKCU/Software/Microsoft/Windows/Run called cdloader. You should get rid of that as well, and the directory it is pointing to.

JohnnyFreightTRAIN · Post by **JohnnyFreightTRAIN** » Tue Sep 09, 2008 5:43 pm

we need to make an actual uninstaller.

Post by **laserjobs** » Tue Sep 09, 2008 6:24 pm

JohnnyFreightTRAIN wrote:we need to make an actual uninstaller.

I agree. Does anyone have experience in making an uninstaller?