I sound CHOPPY to those I call; they sound perfect to me!

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Mona
MagicJack Newbie
Posts: 7
Joined: Sat Dec 06, 2008 12:24 pm

I sound CHOPPY to those I call; they sound perfect to me!

Post by Mona »

Any ideas??

Thanks!
msiam
Dan isn't smart enough to hire me
Posts: 474
Joined: Thu Nov 15, 2007 2:42 pm
Location: WI

Post by msiam »

Do a speed test let us know what the results are.. Are you running anything like torrents in the back ground? What is your system?? Gotta have a lot more info to know what to suggest.. :? Also, what have you done so far?
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az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

HOW-TO: Diagnose/Remedy Choppy Voice

Post by az2008 »

The content of this post has been moved to the wiki as a how-to: http://en.wikibooks.org/wiki/MagicJack/ ... oppy_Voice
Last edited by az2008 on Sun Jan 04, 2009 12:33 am, edited 12 times in total.
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Post by az2008 »

msiam wrote:Do a speed test let us know what the results are..
What I like to do is tell people to call the echo test number (909-390-0003) and count from 1 to 20. Then, keeping that call active, go to http://www.speedtest.net, start a test, and begin counting for the full duration of both the download and upload tests.

That's a perfect demonstration of how bad VOIP can suffer due to processes competing for bandwidth. Using QoS, a person can expect approximately the same quality they hear during the first countdown (with no speed test occurring) regardless of other competitors for bandwidth. It's unlikely it would ever get as competitive as it does during the test (saturated as the full speedtest download/upload). But, if it does, my experience has been that they can expect about 95% of the quality of the no-load countdown.

And that's assuming they don't have other background competitors robbing bandwidth right now. If they do, the quality of the no-load countdown could be improved by QoS.

Mark
Last edited by az2008 on Wed Dec 17, 2008 3:22 pm, edited 2 times in total.
msiam
Dan isn't smart enough to hire me
Posts: 474
Joined: Thu Nov 15, 2007 2:42 pm
Location: WI

Post by msiam »

Oh yeah.. Never saw that before.. that makes sense.. I tried it, I got a second delay myself, when I never have problems..I dont know how far away that number is from Milwaukee, but , Hey.. that probably would give a whole lot of info that I wasn't asking for.. I will, in the future, refer this kind of problem to this method.. Thanks
msiam
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