after uprade lost my contacts ?

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Rubberchicken
MagicJack User
Posts: 37
Joined: Tue Jan 15, 2008 1:27 pm

after uprade lost my contacts ?

Post by Rubberchicken »

well i was having audio trouble and i did one of them click here things on the magicjack site and it upgraded my magicjack to work on pc or mac or thats what it said when it was done upgrading and now all my contacts in the contact list is gone i know it backed it up somewere but cant find the backup copy
anyone got any idea how to recover them
mistermark
magicJack Apprentice
Posts: 21
Joined: Fri Dec 28, 2007 12:02 pm

Same problem

Post by mistermark »

Last week this happened to me and I lost all contacts, tech support said it must have been a software bug. No backup existed. nNow I back up file AddressBook.xml just in case this happens in the future. As you update your address book, keep backing up this file.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Rubberchicken,

You might try doing a search of your entire computer, you may get lucky.

But you can add me to the list of people that had the darn thing vanish on me also. I think it happened while fooling around with some of the updates on the MJ site.

So now I also backup my phone book file. :(


PS - at least you have the hope of finding your backup copy, I never had one so I was just SOL.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
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