Can't Get a Blue Light
Moderators: Pilot, Bill Smith
Can't Get a Blue Light
OK, I was hoping for some assistance here. I recently installed a Magicjack on this computer. I had blue light and thought I was ready to go. I got a message saying I needed to wait for an activation email. From reading this board I am not sure why as I see no mention of anyone else getting one. Ok, I get the email and it gives me the phone number and so on. Since that time, I can't get a steady blue light and the Magicjack won't work. I have tried everything. I have talked to the techs. I have tried numerous USB ports. Everything that's been suggested I have done. My OS is Vista but I downloaded the patch. I have even tried the Magicfix button the MJ site. Also, I get emails telling me I have voicemails which are there when I open the attachments. Help me please.
Yep, what i would do is givie it a nice smack....if that doesn't work then contact chat support...tell then that you already tried all the fixes and they will send ya a new one. I know the smacking sounds crazy but it worked for me.snowigloo wrote:if you have no blue light you have to run the MJ recovery program. If that doesnt work its garbageJason wrote:I tried it in all 3 ports and no luck. Thank you for the suggestion though. Anyone else got any ideas?
Kumar
Will not be on forum until after June 15th.
I was hoping that wasn't the case. I plan to continue to play with it, but may have to exchange it. Thank you. Any other suggestions would be appreciated from anyone.snowigloo wrote:if you have no blue light you have to run the MJ recovery program. If that doesnt work its garbageJason wrote:I tried it in all 3 ports and no luck. Thank you for the suggestion though. Anyone else got any ideas?
Re: Can't Get a Blue Light
FWIW I got the same message but never received an activation email. My MJ continues to work (most of the time )Jason wrote:OK, I was hoping for some assistance here. I recently installed a Magicjack on this computer. I had blue light and thought I was ready to go. I got a message saying I needed to wait for an activation email. From reading this board I am not sure why as I see no mention of anyone else getting one......
Jim
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- Dan isn't smart enough to hire me
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Yes, how new is this Software upgrade? I will check it out. Thank you and thanks to all of you for the advice and information.SpamBox wrote:how new is new? Past week or older than that?digitalnomad wrote:There is a new unannounced software upgrade to download on the website. Make sure you are using a powered USB port. Try a port on the back of your computer.
No Blue Light
I have 2 XP systems and magicJack works fine on them. But the system I really want to use is Vista and the blue light will not light. I have used a powered USB hub and plugs on the processor box with no success. I have run the Vista update, the recovery program and the magicFix program. Still no blue light!
Any ideas.
Tom
Any ideas.
Tom
Tom In VT