Keypad beeps while talking on magicJack

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newtoncd
Dan isn't smart enough to hire me
Posts: 216
Joined: Fri Jan 09, 2009 12:52 am

Keypad beeps while talking on magicJack

Post by newtoncd »

We are experiencing a minor issue with magicJack. When we call someone, every so often, there is a noise as if someone is hitting a number on the keypad. However, we use a Panasonic speaker phone all of the time and I know for sure neither of us are hitting the keypad. Sometimes it happens at a 2 minute interval, sometimes it happens at a 5 minute interval ... it is totally random.

I didn't notice it until people we are calling said, "quit hitting the keypad on your phone" ... when we said we weren't, that started the investigation.

Trying to figure things out, during a phone call, I looked at the softphone and I see number entries in the white area of the softphone, but I know for sure we aren't hitting any numbers.

I have a screenshot, but haven't posted it yet ... but can.

Anyone else experience this? Thanks!
-Curt
--magicJack user since Oct 08 w/magicFeatures
--D-Link DIR-655
-NetTalk DUO since Dec 10
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Re: Keypad beeps while talking on magicJack

Post by az2008 »

It's been reported that certain tones of voices can trigger the a beep, like it detected a DTMF tone. Someone (Holman?) said it seems to happen more with female voices.

Mark
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