Handset rings but uses laptop speakers??

zel · Post by **zel** » Sat Jan 10, 2009 2:18 pm

Well, I've had lots of problems and this is just another. Right now when I dial a number or receive a call it rings throught the HANDset, and once they pick up it changes over to the computer! I can hear them talk on my speakers but not through the phone. I tried going to volume/headset control and it has headset selected. It wont let me change it to telephone even though it's connected and even though it has worked in the past. What is wrong?

JohnnyFreightTRAIN · Post by **JohnnyFreightTRAIN** » Wed Jan 14, 2009 2:04 am

Hello there, zel.

On magicJack's official FAQ it states:

Blue Light is Not on / I Cannot Click Telephone in Menu?

After magicFix has finished, unplug your magicJack, wait 15 seconds, then plug it back in.
If that did not work, CLICK HERE to download and run the "Recover Tool".
After running the tool, unplug your magicJack, wait 15 seconds, and plug it back in.

I hope that fixed your problem.

msiam · Post by **msiam** » Wed Jan 14, 2009 12:55 pm

You go into control panel> sounds> the default is probably Tigerjet.. make it your speakers then save.. This should make the speakers for the laptop and the tigerjet is phone, then go back and check the MagicJack for proper working..Let us know

zel · Post by **zel** » Fri Jan 16, 2009 3:24 am

Well, I tried the recovery program and that didn't work, and when I went to sounds, speakers were already made the default. So I still don't know what's wrong. =( It's like it's on speaker phone through my computer. It's pretty annoying too, because the person I'm talking to on the phone can hear their own echo from the computer speakers.