Where is the list of contacts kept? I looked in PHONE>MagicJack folder but of the 3 files there, contacts isn't one of them.
I'd like to back up the contacts list in case I have to update or reformat the PHONE drive (it's a troubleshooting technique MJ support showed me).
Thanks,
Dave
Where are contacts kept?
Moderators: Bill Smith, Pilot
Placement of addressbook
if you enable to see hidden files and folders you can see more.
/Volumes/PHONE/majicjack/AddressBook.xml
there are five files in total. The other four are:
autorun.ico
CallLogs.clm
CfgCacheMac.dat
Profiles.db
/Volumes/PHONE/majicjack/AddressBook.xml
there are five files in total. The other four are:
autorun.ico
CallLogs.clm
CfgCacheMac.dat
Profiles.db
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nailgunner
- MagicJack Sensei
- Posts: 1548
- Joined: Thu Mar 18, 2010 3:30 pm
Doesn't matter if you need to import or export...they are on THEIR servers...not your computer..unless you recently saved a copy.ssaylor wrote:I need to IMPORT contacts TO MJ, not EXPORT. I'm chatting with Support now.Thunder wrote:They are now stored on the MJ servers, you can copy them from your Magic jack account.
I understand that. Since there is no MJ import utility, I asked a Chat rep if I could send a csv file of my contacts to them, so they could load them for me. They said they would refer my request to the Engineering Dept but I could not get a telephone number from them. I don't have a high level of confidence that anything's going to happen. Useless...nailgunner wrote:Doesn't matter if you need to import or export...they are on THEIR servers...not your computer..unless you recently saved a copy.
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Kif Kroker
- Dan isn't smart enough to hire me
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- Joined: Mon Oct 20, 2008 12:47 am
- Location: Sioux City, IA
- Contact:
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nailgunner
- MagicJack Sensei
- Posts: 1548
- Joined: Thu Mar 18, 2010 3:30 pm
That's slightly different than your original question. The addressbook.xml is no longer on your system...and hasn't been for months. And I would be stunned if their Engineering department will do anything but tell you to enter it in manually on the softphone.ssaylor wrote: I understand that. Since there is no MJ import utility, I asked a Chat rep if I could send a csv file of my contacts to them, so they could load them for me. They said they would refer my request to the Engineering Dept but I could not get a telephone number from them. I don't have a high level of confidence that anything's going to happen. Useless...
Yeah, it would have been easy enough to just edit the html file... I used to have a Windows screen scraping/macro app to populate Windows apps, reading from a file, when no import utility was available. Maybe I can find similar in a Mac app.nailgunner wrote:That's slightly different than your original question. The addressbook.xml is no longer on your system...and hasn't been for months. And I would be stunned if their Engineering department will do anything but tell you to enter it in manually on the softphone.ssaylor wrote: I understand that. Since there is no MJ import utility, I asked a Chat rep if I could send a csv file of my contacts to them, so they could load them for me. They said they would refer my request to the Engineering Dept but I could not get a telephone number from them. I don't have a high level of confidence that anything's going to happen. Useless...