New ATA no voicemail Fixed

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marinemaster
magicJack Apprentice
Posts: 27
Joined: Tue Jan 13, 2009 1:25 pm

New ATA no voicemail Fixed

Post by marinemaster »

I got a Linksys PAP2T to work with MJ. All works except the voicemail. I pickup phone I get the stutter tone I dial my number, press * it asks for pasword, I enter password then it says password invalid. Is possible that I enter my password wrong, not sure I do remember it correctly....1234 does not work. So at this stage I do not know if is the ATA or I forgot my password which would be my fault.....if i did is there a way to reset it ?.....I would need to try that first. Any ideas ?

P.S. There is no email in my Inbox about a voicemail....
Last edited by marinemaster on Fri Jan 23, 2009 11:57 am, edited 1 time in total.
robatino
MagicJack Expert
Posts: 97
Joined: Fri Aug 29, 2008 9:38 pm

Post by robatino »

Last night my voicemail wouldn't pick up at all. This morning it picked up, but when I gave the correct password, it claimed it was invalid (both the regular one, and 1234). A few hours ago, it started working properly with my regular password. So wait a while, hopefully it will start working again.
nimbus
magicJack Apprentice
Posts: 17
Joined: Wed Jan 07, 2009 3:23 am

Re: New ATA no voicemail.....

Post by nimbus »

marinemaster wrote:I got a Linksys PAP2T to work with MJ. All works except the voicemail. I pickup phone I get the stutter tone I dial my number, press * it asks for pasword, I enter password then it says password invalid. Is possible that I enter my password wrong, not sure I do remember it correctly....1234 does not work. So at this stage I do not know if is the ATA or I forgot my password which would be my fault.....if i did is there a way to reset it ?.....I would need to try that first. Any ideas ?

P.S. There is no email in my Inbox about a voicemail....
Unplug the ATA. Attach your magicjack to your computer and dial your voicemail. Input your password. That'll tell you if you have the right password or if there is a problem with the ATA.
marinemaster
magicJack Apprentice
Posts: 27
Joined: Tue Jan 13, 2009 1:25 pm

Post by marinemaster »

Fixed, wrong password.
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