What gives - on, off, on, off

[kootenay]

Can someone please explain how this thing works or should I say stops working and then starts working.

Worked fine for a week or so. Yesterday plugged it in and the infamous Lucky You message and upgrade appears to happen.
Then shes dead - just sits there and flashes the USB not recognized message an the bluelight continuously flashes.

This morning I am ready to demand a replacement from Tech. Support and as I am waiting I plug it in again and after fashing the USB message for 5 minutes - guess what. A steady blue light - bingo it's working again.

So explain to me what happened between yesterday and today? What confuses me is that the MJ doesn't seem to establish communication via the USB port to Windows XP, seen this sort of thing a 100 times with various USB dongles usually if you can digup a driver you can get things to work.
But the issue is always between the dongle and the OS.

So what gives with MJ - how does it magically solve this USB device not recognized issue.

Frankly it's a little spooky!! Who is my MJ talking to behind my back while I'm not watching.
It acts like a remote fix is somehow pushed to the device, but how is that possible when the device is never properly mounted with the OS?

I am pretty curious to better understand how this magically happens ...... or is it a slight of hand trick!!

Thanks all !!

[dbarber]

Like any other USB device, it works on PFM (Pure F---ing Magic). That is the main problem with USB. When it works, it works great. When it doesn't work, there isn't much you can do except keep plugging it in and praying! Why do you think they call it "Plug-n-Pray"?

Donn

[HolmanGT]

Seen this sort of thing a 100 times with various USB dongles usually if you can digup a driver you can get things to work

Frankly it's a little spooky!! Who is my MJ talking to behind my back while I'm not watching.
It acts like a remote fix is somehow pushed to the device, but how is that possible when the device is never properly mounted with the OS?

I am pretty curious to better understand how this magically happens ...... or is it a slight of hand trick!!

Thanks all !!

kootenay,

First thank you, you are the second person this day on this site that has had me rolling on the floor with laughter.

I would like to say one thing about MagicJack coding while it may or may not be ready for prime time I will give it Five Stars for it's apparent built in fault tolerance coding. It seems to never internally locks up and also seems aware that it is not working correctly and makes several unsolicited attempts to make things work. Which in my opinion is some pretty fancy coding.

You do mention that you have seen unpredictable behavior with other dongles (I assume on the same machine you are on now), is there a chance that you have a bad USB port or Controller? All of that aside, the only way to trouble shoot intermittent behavior like this is to replace the offending unit and see if the problem goes away. If the problem persists you can be pretty sure it is on your side of the fence and not an MJ problem.

So make them send you a new unit, before your haunted USB system drives you crazy.