MJ rings busy out of order but only from one prefix?

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kevin8629
MagicJack Expert
Posts: 78
Joined: Sat Feb 07, 2009 3:46 pm

MJ rings busy out of order but only from one prefix?

Post by kevin8629 »

Had MJ for a week and love it. makes and receives calls great..Except for when my Mom and Dad call. There area code is the same as mine but their prefix is different. They can call other numbers in my prefix but not mine. Any ideas on how to fix?


Thanks
mberlant
Dan Should Pay Me
Posts: 829
Joined: Sun Feb 01, 2009 7:47 pm
Location: Japan

Post by mberlant »

This has been addressed elsewhere in the forum, so you should have found it as you read through before posting.

Your parents need to call their phone company and report that they cannot reach a certain phone number. Their phone company will then tell their engineers to implement the particular MAC that they had overlooked.

The Search button is your friend. Search for MAC and read through the postings.
kevin8629
MagicJack Expert
Posts: 78
Joined: Sat Feb 07, 2009 3:46 pm

Post by kevin8629 »

mberlant wrote:This has been addressed elsewhere in the forum, so you should have found it as you read through before posting.

Your parents need to call their phone company and report that they cannot reach a certain phone number. Their phone company will then tell their engineers to implement the particular MAC that they had overlooked.

The Search button is your friend. Search for MAC and read through the postings.
Thanks for your help. I will do a search. I'm new so thanks for the info
kevin8629
MagicJack Expert
Posts: 78
Joined: Sat Feb 07, 2009 3:46 pm

Post by kevin8629 »

Justed wanted to share that my parents contacted their phone company today, and within a few hours the problem had been resolved. Thanks for the help, and as for today. I wiring the house to use magic Jack!

Again thanks

Kevin
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