Lost the mj device can I recover account?

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dknlght
MagicJack Newbie
Posts: 3
Joined: Sun Jan 06, 2008 3:09 pm

Lost the mj device can I recover account?

Post by dknlght »

Ok I was one of the first few people to buy the MagicJack when it first came out. Not sure if they originally had people on a different system and my account had glitch during the move or what but even though my account had expire my Magicjack service was still working even after 6 months later. Well I lost my device is there a way I can recover my account info without having the device? I really hate to lose my account since it seems I possibly have an unlimited service account. I don't want to call tech support because they might correct the glitch.

I thought I read somewhere that I can run the magicjack software without the usb device attached. I'm wondering if this was a possible option. any one have any other ideas or suggestion on how to get my account info without device?

thanks
lida
magicJack Apprentice
Posts: 15
Joined: Wed Jun 25, 2008 3:26 pm

Post by lida »

yeah go to radioshack buy a new one do NOT plug in your pc. contact MJ
tell them you lost yours now have a new one, then follow their directions.
they can progam the one you bought to work with old ph# as long as you
DO NOT plug it in before you contact MJ
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