Post your reviews of magicJack. Include items such as call quality, feature usage, fax sucess, EULA thoughts, price considerations, support issues, etc.
Moderators: Bill Smith , Pilot
JCARLO
MagicJack Newbie
Posts: 8 Joined: Tue Jun 03, 2008 6:47 am
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by JCARLO » Fri May 15, 2009 3:10 pm
When I turned on my computer today the Majicjack desktop read that my service year was coming to an end.
Problem is I bought and paid for the "5 year" plan about one year ago.
Am I in store for a huge run-around and problems? Can you tell me who to contact to fix the potential problem?
Thanks in advance, JCarlo
AlaninKY
Dan isn't smart enough to hire me
Posts: 270 Joined: Mon Nov 12, 2007 3:59 pm
Location: Louisville, KY USA
Contact:
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by AlaninKY » Sat May 23, 2009 6:58 pm
You should of received an e-mail with a code to load in your account when you got your 5 year plan.
JCARLO
MagicJack Newbie
Posts: 8 Joined: Tue Jun 03, 2008 6:47 am
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by JCARLO » Sun May 24, 2009 9:18 am
Thanks. I did activate it 1 year ago. They did send me a reply to my recent email with another code. But when I went to key it in it would not allow me to key in the entire code.
Any ideas?
JCARLO
MagicJack Newbie
Posts: 8 Joined: Tue Jun 03, 2008 6:47 am
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by JCARLO » Sun May 24, 2009 10:31 am
Thought I should let everyone know. Live chat, 10 minutes with Tracey, problem solved.
Thanks again,
JCARLO