Service period coming to an end

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JCARLO
MagicJack Newbie
Posts: 8
Joined: Tue Jun 03, 2008 6:47 am

Service period coming to an end

Post by JCARLO »

When I turned on my computer today the Majicjack desktop read that my service year was coming to an end.

Problem is I bought and paid for the "5 year" plan about one year ago.

Am I in store for a huge run-around and problems? Can you tell me who to contact to fix the potential problem?

Thanks in advance, JCarlo
AlaninKY
Dan isn't smart enough to hire me
Posts: 270
Joined: Mon Nov 12, 2007 3:59 pm
Location: Louisville, KY USA
Contact:

Post by AlaninKY »

You should of received an e-mail with a code to load in your account when you got your 5 year plan.
JCARLO
MagicJack Newbie
Posts: 8
Joined: Tue Jun 03, 2008 6:47 am

Post by JCARLO »

Thanks. I did activate it 1 year ago. They did send me a reply to my recent email with another code. But when I went to key it in it would not allow me to key in the entire code.

Any ideas?
JCARLO
MagicJack Newbie
Posts: 8
Joined: Tue Jun 03, 2008 6:47 am

Post by JCARLO »

Thought I should let everyone know. Live chat, 10 minutes with Tracey, problem solved.

Thanks again,
JCARLO
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