Using Roxio or Nero? Houston, you's gots a problem!
Moderators: Bill Smith, Pilot
Using Roxio or Nero? Houston, you's gots a problem!
Just got off the phone with another "techie" Eric at magicJack's TechChat. He (and two other Techs previously) informed me that MJ is not compatible with Roxio or Nero, and that I will always have issues it if I have either of them installed along with MJ. How 'bout THEM apples! How many of us "addicted users" of MJ are having problems with MJ and are using Roxio or Nero?
For what it's worth, anyway. Oh, and I wasn't talking about just Houston!
But, because I am truly addicted I shall seek to find other smaller programs that will do the same basic functions as Roxio or Nero - and hope they don't conflict, too.
For what it's worth, anyway. Oh, and I wasn't talking about just Houston!
But, because I am truly addicted I shall seek to find other smaller programs that will do the same basic functions as Roxio or Nero - and hope they don't conflict, too.
Since last year? That long? Just kidding, but compared to most of us old farts, you are EXTREMELY young!kumar wrote: Same... been using nero since 3rd grade.
Donn
MagicJack on Dell Inspiron 8200 laptop running WinXP Pro with SP2
These opinions are strictly my own. However, if you really want them, we can negotiate.
These opinions are strictly my own. However, if you really want them, we can negotiate.
8th grade now...which means i've been using Nero for about 5 years!dbarber wrote:Since last year? That long? Just kidding, but compared to most of us old farts, you are EXTREMELY young!kumar wrote: Same... been using nero since 3rd grade.
Donn
Peace
kumar
Will not be on forum until after June 15th.
I have DSL and discovered that my phone audio quality goes downhill if I download big files while using the phone. So, I don't do any converting or burning at all during the daytime. I use Convert X To Dvd which converts and burns to disk and I also use 1Click Dvd Copy Pro both great programs for file backups. But others have had the same audio problems while downloading and burning.
Well when you are using DSL and downloading big files, then it takes up most of your bandwith. If you set up some QOS you should be fine. Also it has nothing to do with burning discs... thats on the computer, nothing related with the itnernetsaxman wrote:I have DSL and discovered that my phone audio quality goes downhill if I download big files while using the phone. So, I don't do any converting or burning at all during the daytime. I use Convert X To Dvd which converts and burns to disk and I also use 1Click Dvd Copy Pro both great programs for file backups. But others have had the same audio problems while downloading and burning.
Peace
Will not be on forum until after June 15th.
- Jacksondale
- MagicJack Expert
- Posts: 84
- Joined: Tue Jan 22, 2008 11:02 pm
MusicMatch
My problem is with MusicMatch. MJ and MM do like each other at all.
I have to manually go into the task manager and kill the processes for MM to allow MJ to come up.
I have read on other forums that this is an known issue. Wonder if it will ever get resolved?
I have to manually go into the task manager and kill the processes for MM to allow MJ to come up.
I have read on other forums that this is an known issue. Wonder if it will ever get resolved?
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- magicJack Apprentice
- Posts: 18
- Joined: Sat Feb 09, 2008 2:46 am
- Contact:
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- magicJack Apprentice
- Posts: 14
- Joined: Sat Mar 15, 2008 7:35 pm
Drag to Disc Feature
I use a software program called Startup Control Panel by Mike Lin and removed the check-mark from the Roxio Drag to Disc startup feature and I noticed a substantial improvement in the operation and sound quality of magicJack.
I think the virtual disc that magicJack creates causes conflicts with the drag to disc portions of a lot of CD and DVD burning software programs, so it might be wise to control their automatic start-up features and just run them when they are need and avoid leaving them running in the background.
I think the virtual disc that magicJack creates causes conflicts with the drag to disc portions of a lot of CD and DVD burning software programs, so it might be wise to control their automatic start-up features and just run them when they are need and avoid leaving them running in the background.
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- MagicJack Newbie
- Posts: 4
- Joined: Tue Feb 26, 2008 9:49 am
Pinnacle Studio software is also a problem. It runs ok if you are editing video or even creating MP4 files but if you attempt to covert video to DVD, even if you just select the screen with that option selected, everything locks and a hard reset is required.
Voice quality was minimally okay the first few weeks but now i'm getting terrible voice quality and I got the "Nero is not compatible, please uninstall it" conversation today from the MJ tech.. After asking how I return MJ, I got some more help related to turning on "allow control" of the usb in the registry settings. I'm not seeing any difference yet.
Voice quality was minimally okay the first few weeks but now i'm getting terrible voice quality and I got the "Nero is not compatible, please uninstall it" conversation today from the MJ tech.. After asking how I return MJ, I got some more help related to turning on "allow control" of the usb in the registry settings. I'm not seeing any difference yet.
Scott
Rochester, NY
Rochester, NY
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- magicJack Apprentice
- Posts: 17
- Joined: Sun Mar 23, 2008 2:33 pm
If you try out Convert X To DVD by VSO Software , you can see if you still have that problem. I've had MJ for a few months and use it to convert and burn and have never had any problem with combadibility. The only issue is with the audio . When downloading, say 5 videos, the audio gets real bad. But I have added the braodband booster by Hawking and now it's good most the time but it's better to just not do any large file downloads in the daytime when I need the phone. I set em up using a download accelerator to work all night. You can try the Convert X To DVD free for 30 I think. It's the easiest and best convert/burn software there is.
It's late I know but here's my 2 cents.Number Three wrote:Pinnacle Studio software is also a problem. It runs ok if you are editing video or even creating MP4 files but if you attempt to covert video to DVD, even if you just select the screen with that option selected, everything locks and a hard reset is required.
Voice quality was minimally okay the first few weeks but now i'm getting terrible voice quality and I got the "Nero is not compatible, please uninstall it" conversation today from the MJ tech.. After asking how I return MJ, I got some more help related to turning on "allow control" of the usb in the registry settings. I'm not seeing any difference yet.
I just spent a month with the same Pinnacle Studio 11 problem. The problem was MagicJAck driver appearing as a DVD Writer drive. I disabled MagicJack driver and Studio 11 is fine. Must MagicJack show up as a DVD drive?
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- MagicJack Contributor
- Posts: 51
- Joined: Tue Apr 15, 2008 8:05 pm
- Location: San Diego
Roxio and Magicjack
I have the same problem, I'm using Roxio 8, and MJ has to be unplugged and PC rebooted before using Roxio.
Pain in the neck....
Anybody has solutions to get them to work together
Pain in the neck....
Anybody has solutions to get them to work together
Diabling the driver allows the Roxio/Pinnacle Studio to function normally. When not using Studio I can Enable the MagicJack driver with Device Manager. A pretty poor work around but better than nothing. Updating the driver so Vista sees a removable drive or something would be a lot better.Stewart wrote:I don't have Roxio, but what happens if you just disable the MJ CD-ROM device with Device Manager, can you use Roxio? Can you start MJ by clicking the desktop icon?
Disable the MJ CD-ROM device and leave it disabled. To start MJ, use a shortcut to magicjack.exe with the target e.g. as specified in this post: http://www.phoneservicesupport.com/remo ... t1082.html
[quote="Stewart"]I don't have Roxio, but what happens if you just disable the MJ CD-ROM device with Device Manager, can you use Roxio? Can you start MJ by clicking the desktop icon?[/quote]
It works until you reboot, then the message asking you to plug MJ to the USB port comes on.
It's a good compromise it's easy to enable MJ back when you finished using Roxio.
Thanks
It works until you reboot, then the message asking you to plug MJ to the USB port comes on.
It's a good compromise it's easy to enable MJ back when you finished using Roxio.
Thanks
Does not work with Nero 6 on my computer
I've just had My magicjack for a few days and everthing was OK until I tried to burn a DVD. When I start Nero, the magicjack software starts to reload and Nero quits functioning. If I unplug the magicjack adapter, Nero works normally. I thought I would give Magicjack Customer Service a call just to see what they have to say. The answer was:" They are aware of the problem and are working on it". I guess I'll keep my fingers crossed that someday they will fix it.
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- magicJack Apprentice
- Posts: 14
- Joined: Fri May 16, 2008 2:34 pm
- Location: Fort Knox Kentucky Yuck
I am using Nero too and I have no problem. I was prepared to uninstall it if I had to cause I heard about problems with the compatibility, but it works just fine with Nero installed. I didn't try to burn anything yet either, but if it would be a problem then I just unplug MJ for 5 minutes and burn the CD. That is what Voicemail is for! lol
Silke
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- MagicJack Newbie
- Posts: 1
- Joined: Mon May 26, 2008 3:17 am
- Location: San Diego, CA
MagicJack and Roxio
Thank you, thank you, thank you! My Roxio hasn't worked for about a month, and I couldn't for the life of me figure out why. I was on the phone with Dell for an hour trying all the things that tech reps tell you to try, but of course nothing they tried resolved the problem. It was about a month ago that I installed my MagicJack. I never would have connected the two. Thanks again! I'm so glad I happened to run across this site!