Magicjack is not working out side of USA like pakistan

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maslowth
MagicJack Newbie
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Joined: Mon Jun 01, 2009 12:27 pm

Magicjack is not working out side of USA like pakistan

Post by maslowth »

i send magicjack to pakistan my friend install and conncet phone to computer but there is tone avalable but she canot make call ,after dail US number she had no sound, Please tell me what heppen with Magicjack ,whats a salution , any help in this metter ?
PTravel
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Post by PTravel »

Hard to say, but my guess is that the MJ should have been registered and activated in the U.S. and then sent to your friend.
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crackerjack
Dan Should Pay Me
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Re: Magicjack is not working out side of USA like pakistan

Post by crackerjack »

maslowth wrote:i send magicjack to pakistan my friend install and conncet phone to computer but there is tone avalable but she canot make call ,after dail US number she had no sound, Please tell me what heppen with Magicjack ,whats a salution , any help in this metter ?
Does your friend have high speed internet access?
Is their PC running either XP or Vista?

(The following tests require JAVA installed and enabled)
Can they run the VOIP test at www.testyourvoip.com? What are the detailed results? (use the London destination for both tests)

Can your friend access www.myvoipspeed.visualware.com?
Run the test and post detailed results as to speed, packet loss and jitter and MOS score.

That's a start
Good Luck

CrackerJack

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MagicJack user since May 2007
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tony
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Re: Magicjack is not working out side of USA like pakistan

Post by tony »

maslowth wrote:i send magicjack to pakistan my friend install and conncet phone to computer but there is tone avalable but she canot make call ,after dail US number she had no sound,
Any chance she is using a dial-up connection? I tried using my MJ on a dial-up and I got a dialtone and I could dial and make the destination phone ring, but neither end could hear any talking. Your symptoms sound similar.
fhmanas
MagicJack Newbie
Posts: 9
Joined: Fri May 29, 2009 10:31 am

Post by fhmanas »

Am outside US, activated my MJ outside of US, using my MJ outside US, am having no problem with my MJ.

Check your internet settings, ISP or firewall.
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