So whats next? Freezing software & line holds

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
JoelIrwin
MagicJack Expert
Posts: 93
Joined: Thu May 15, 2008 1:59 pm
Location: Houston
Contact:

So whats next? Freezing software & line holds

Post by JoelIrwin »

Just when I thought I had stable software.... and fixed that ringing problem with the upgrade...

used it yesterday and today - same thing happened twice -- on hangup, the software froze and I had to remove MJ to get rid of it resulting in loss of all the data on the MJ (luckily I backup that folder regularly now! lol)

Then twice in the last hour I called a cell phone and tried to leave voice mail and right in the middle of the message MJ put me on hold (believe me - I did not do it to myself -- it did it!)

mea culpa! the software developers keep fixing things and finding creative new ways of causing problems.
Have a great day,
Joel
JoelIrwin
MagicJack Expert
Posts: 93
Joined: Thu May 15, 2008 1:59 pm
Location: Houston
Contact:

Post by JoelIrwin »

P.S. - now it seems to be happening on every single phone call -- even when I connect.
Have a great day,
Joel
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Post by az2008 »

JoelIrwin wrote:P.S. - now it seems to be happening on every single phone call -- even when I connect.
My computer froze yesterday during a call. Not sure if it's related to MJ. But, I haven't had a lockup like that for a couple years. I run dongleless. I couldn't unplug the dongle to see if that caused it.

Mark
See the MagicJack Wiki (FAQ, How-To, history and more).
Post Reply