Works fine at home . 401 eror at work.

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parisis
MagicJack Newbie
Posts: 1
Joined: Thu Jul 09, 2009 10:46 am
Location: usa

Works fine at home . 401 eror at work.

Post by parisis »

New member , thanks for tour help. My Majic jack will not work ath the school I work at . Cisco router , hp switches dual t-1 lines.

Please let me warn you that I am home and away from the machine giving me trouble. I just tried the Magic jack on my home desktop and laptop and it worked perfectly.
My desktop runs vista and my laptop runs XP. Both installations worked perfectly and I made calls in seconds. I have DSL with Linlsys router.

At work I can only get the 401 error. We run a dual t-1 line through a cisco router. I can access the router . do I have to open any ports or allow access to specific web sites?
My machine run XP and our server runs Server 2003.
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Re: Works fine at home . 401 eror at work.

Post by az2008 »

parisis wrote:do I have to open any ports or allow access to specific web sites?
Yes. The wiki FAQ describes MJ's port requirements.

MJ requires more extranet access than most businesses will allow. You're probably better off using Skype or vbuzzer.com which accommodate HTTP proxies.

Mark
See the MagicJack Wiki (FAQ, How-To, history and more).
bobbypab
magicJack Apprentice
Posts: 10
Joined: Wed Jan 06, 2010 11:07 am
Location: Bangladesh

Post by bobbypab »

Try to fix windows registry with RegCure/Registry Mechanic software. It works for me 100%.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

bobbypab wrote:Try to fix windows registry with RegCure/Registry Mechanic software. It works for me 100%.
Dude, ENOUGH ALREADY HUH!! Plus you are replying to messages OVER a year old. One would hope BY NOW they have fixed their problem and moved on.

SHEESH.... Post it once and then YOU move on.

Joe Sica
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