2 magicjacks. 1 perfect, the other not so much

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yeshoney
MagicJack Newbie
Posts: 3
Joined: Sat Jun 07, 2008 10:58 pm

2 magicjacks. 1 perfect, the other not so much

Post by yeshoney »

One of my MJs works fine with headset. Doesnt work when I switch to telephone. Smartphone says its ready to use but when I pick up phone there is no dial tone. I can still place a call dialing on smartphone. The called person hears his phone ring but cannot hear a word I say nor I hear him.

On same computer and using same telephone, another MJ unit works perfect.

I have tried changing computer, changing telephone, played with settings, upgrades, another USB (no extension chord)... all I can think of.
hsweiss
Dan Should Pay Me
Posts: 563
Joined: Fri Mar 28, 2008 10:04 pm
Location: Maryland

Post by hsweiss »

Sounds like one of the MJ is defective. Get the tech chat folks to replace it for you.
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