New MJ Setting Tab

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tloe
MagicJack Contributor
Posts: 63
Joined: Tue Jun 03, 2008 4:11 pm

New MJ Setting Tab

Post by tloe »

After logging into my.magicjack.com today, I noticed a new option is available: MagicJack Settings, which appear to affect something to do with keypad beeps not registering in automated phone systems. Can anyone provide more detailed info about what this setting does?
bitstopjoe
Future magicJack CEO
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Location: North East Pennsylvania

Post by bitstopjoe »

To me it sounds like if people can not generate a tone on their phone when connected to say a bank ( to enter their SS# or Account #) they check this setting....


At least that is what it means to me...


Joe Sica
Magicjacktechsupport
MagicJack Contributor
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Joined: Fri Aug 21, 2009 8:34 am

Post by Magicjacktechsupport »

To me it sounds like if people can not generate a tone on their phone when connected to say a bank ( to enter their SS# or Account #) they check this setting....

You are absolutely right. Joe Sica



It also helps if you are uanble to make calls using telephone set . Check my another post
newtoncd
Dan isn't smart enough to hire me
Posts: 216
Joined: Fri Jan 09, 2009 12:52 am

Re: New MJ Setting Tab

Post by newtoncd »

tloe wrote:After logging into my.magicjack.com today, I noticed a new option is available: MagicJack Settings, which appear to affect something to do with keypad beeps not registering in automated phone systems. Can anyone provide more detailed info about what this setting does?
I also believe that was how they fixed the beeping issue; they must have turned down something related to DTMF settings, but for some people that might mean the DTMF tones no longer work with automated systems.
-Curt
--magicJack user since Oct 08 w/magicFeatures
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