BAD Memory Leak in Windows7 :(

though · Post by **though** » Wed Sep 16, 2009 12:09 am

Let me start out by saying that Magicjack works great with Win7 besides this flaw...

having said that, when i restart Magicjack or first run it, it only takes about 50mb of memory in task manager. if i leave it run for a day or 2 without restarting the computer or restarting the Magicjack software, it will grow up to 600MB + :\

anyone else notice this?????

though · Post by **though** » Wed Sep 16, 2009 1:26 pm

am i the only person using Win7 ???

VoipDude · Post by **VoipDude** » Wed Sep 16, 2009 9:25 pm

I am using Windows 7, and do not have that problem.

though · Post by **though** » Wed Sep 16, 2009 9:34 pm

VoipDude wrote:I am using Windows 7, and do not have that problem.

have you checked your memory usage in task manager after letting it run for a couple days. do this and report back!

ionstorm66 · Post by **ionstorm66** » Mon Sep 21, 2009 6:39 pm

I have this memory leak as well. Windows 7 x64

though · Post by **though** » Mon Sep 21, 2009 7:41 pm

any ideas on a remedy???

bitstopjoe · Post by **bitstopjoe** » Mon Sep 21, 2009 7:42 pm

Wait till Oct 22 when it is OFFICALLY released?????

Joe Sica

though · Post by **though** » Mon Sep 21, 2009 8:01 pm

magicjack is going to officially announce an updated win7 driver package on oct 22nd? the final RTM has been out for quite some time already.....

bitstopjoe · Post by **bitstopjoe** » Tue Sep 22, 2009 9:51 am

I just know a lot of companies wait till the last min until a new OS is officially released... MJ may do the same.... Heck we may all see an "update" Oct 23 be forced on us. No idea..

BUT I would wait till Win 7 is officially released before going nuts about it.

Just my 2 cents.

Joe Sica

Daterminator · Post by **Daterminator** » Sat Oct 31, 2009 8:22 am

I have 6 Computers

Toshiba M200
Toshiba M750-S7223
Inspiron 6400
Dell Studio 1735
Dell Studio 1737
Dell XPS 730x

All have Windows 7 Ultimate Retail(Some upgraded from the RC on the 22nd) and some I had installed fresh on others.

ALL have had the Memory leak, since the RC was released, and even the closed Beta for that matter(which I cannot talk about).

I talked with basic support first. Here is how the questions went

From MajicJack Support:

What is the problem with your PC using 700+MB with the Majicvack???
Why should that be an issue

From Me:
What's wrong? Two of my Notebook PC's only have 2GB of Memory.
I guess it takes a rocket scientist to see that if a machine is using 700+MB on a Notebook PC with 2GB of RAM and an OS which needs 1GB for itself, that the application, isn't going to function correctly

This happens on both the 32 bit & 64 bit versions.

I even went as far, as to go out of my way, and contacted Developer Support to see if there was anything I could do as a Programmer, to assist with the Memory leak, when I was told, that it doesn't have one.
LOL I told them the software had the same issue Windows XP's TCP/IP stack had back in 2004

I then sent snapshots of all my PC's to them, to pass along, to all the development team showing each had at least 600MB Memory leaking, while most were above the 700MB+ range. This can happen in 12 hours, let alone 24 or 48!

Hopefully this new Driver, or updated App, which I will have to go get now, will stop this leaking. All it will take is someone exploiting this leak to gain root access in windows 7, unless you have turned the default securty off, and set it to notify ADMIN of everything,

John Connor

Daterminator · Post by **Daterminator** » Sat Oct 31, 2009 8:36 am

I forgot my Dell Mini 9, which of course it works on, the thing has Win XP Pro SP3 on it.

However, I'll have to upgrade that to Windows 7 Basic, when the first TCP/IP Vulnerability is exposed, now that M$ is no longer patching them.

It was basically my answer to the HP thin client

JC

Daterminator · Post by **Daterminator** » Sat Oct 31, 2009 8:40 am

This is the Windows 7 update, lets see how it works.

http://upgrades.talk4free.com/tools/magicJackUpdate.exe

JC

though · Post by **though** » Sun Nov 01, 2009 3:04 pm

"magicjack not plugged in or update not needed". WTF

Daterminator · Post by **Daterminator** » Mon Nov 02, 2009 5:12 am

though wrote:"magicjack not plugged in or update not needed". WTF

Are you running Windows 7 on a Standard account?
I got that message, on one PC and then Ran it as an ADMIN
it works fine, and patches the Mem-leak on Windows 7.

In fact it reduces the footprint down to 20MB from 59MB normal on Win XP & Vista.

JC

Daterminator · Post by **Daterminator** » Mon Nov 02, 2009 5:16 am

pardon typos in any of my previous posts. I had to fix a problem with Dragon Naturallly speaking 10 in Windows 7 Retail

though · Post by **though** » Mon Nov 02, 2009 1:32 pm

will NOT run. i am running it as 'administrator'. same error message and same memory leak still happening....

VoipDude · Post by **VoipDude** » Mon Nov 02, 2009 7:41 pm

though wrote:
VoipDude wrote:I am using Windows 7, and do not have that problem.
have you checked your memory usage in task manager after letting it run for a couple days. do this and report back!

Yes, my memory usage is only 16MB.

though · Post by **though** » Mon Nov 02, 2009 11:51 pm

how do you tell which version or 'build' of magicjack you are using? i want to see if the damn win7 fix has been applied or not.

thanks

magicFox · Post by **magicFox** » Tue Nov 03, 2009 1:34 am

There is NO MEM leak in Win7

I start mine at 16.376MB then after two days its 20.070MB

This is using it also so there is NO mem leak !!

magicFox · Post by **magicFox** » Tue Nov 03, 2009 1:35 am

though wrote:how do you tell which version or 'build' of magicjack you are using? i want to see if the damn win7 fix has been applied or not.

thanks

The dates on properties, 8/1/09 is latest..... .. .

though · Post by **though** » Tue Nov 03, 2009 2:01 am

my memory useage is after running for 4 hours. it will be over 300MB tomorrow unless i restart the app.

my "file version" says 1.80.499.2

would it matter if i have an "older release" magicjack?

magicFox · Post by **magicFox** » Wed Nov 04, 2009 11:10 pm

WOW !

Something seriously wrong with yer setup !! ... .. ..

magicFox · Post by **magicFox** » Wed Nov 04, 2009 11:13 pm

though wrote:my memory useage is after running for 4 hours. it will be over 300MB tomorrow unless i restart the app.

my "file version" says 1.80.499.2

would it matter if i have an "older release" magicjack?

Yes older contains older "Firmware" Flash the latest Firmware, Which is the Win7 update they say, BUT the KEY here is The old stuff is still in Registry, After the Flash, I re-installed Win7, Works like a Charm !!

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

BAD Memory Leak in Windows7 :(

BAD Memory Leak in Windows7 :(

FAR from case closed

Re: FAR from case closed