MJ rings but I can Hear nothing (2009-Sept. 23th)

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Tharen
MagicJack Newbie
Posts: 1
Joined: Wed Sep 23, 2009 11:01 am

MJ rings but I can Hear nothing (2009-Sept. 23th)

Post by Tharen »

Hello Specialists,

i Have a problem using my MJ. After installation the hardware, i rang up with my mobile phone the MJ-Number to test the line.

MJ rings, when I accept the call... i hear nothing...

Is there a Problem currently at the MJ-Service ??

Thanks for ya Help.

Tharen
cudjoewill
MagicJack Newbie
Posts: 3
Joined: Thu Feb 19, 2009 3:44 pm

MJ Rings but I hear nothing. ME TOO

Post by cudjoewill »

Tharen,

I am having the same problem, started about 2 weeks ago, about 50% of the time the phone rings but the line is dead. I have been on with MJ 2nd line support for 4 days. They finally gave up and submitted a report to their " Engineers" I am supposed to get an email from them in 24 to 48 hours with the "resolution" I'll post it as soon as I get it.

William


Anyone else having this problem ???
micheal
MagicJack User
Posts: 34
Joined: Mon Jun 29, 2009 1:07 pm

Post by micheal »

I had exact samething happening for over couple weeks now.

Any fix for that?
enjoythemusic
magicJack Apprentice
Posts: 29
Joined: Tue Jan 13, 2009 4:21 am

Post by enjoythemusic »

Same thing here. Cll, hear nothing... this has ben happening for the past 2 weeeks or so.
callontom
MagicJack Contributor
Posts: 51
Joined: Fri Apr 17, 2009 12:23 pm
Location: Clifton, NJ

Post by callontom »

i called a company that required a verbal response from me. i kept repeating it but the bot couldn't hear me. the touch tones worked however.
Just give me a new gadget everyday!
micheal
MagicJack User
Posts: 34
Joined: Mon Jun 29, 2009 1:07 pm

Post by micheal »

I just had this fixed.

I had exact same thing going on for weeks. I have to waste a lot of my cell phone minutes to receive calls.

I chated with tech support for several times, at last last night one of them fixed my problem.

It is your dial pad's speaker volumn, it goes to the lowest. I adjusted it to 1/3, it works now.

Please try to se if that will fix your problems.
s-alejandro
MagicJack Newbie
Posts: 9
Joined: Wed Sep 23, 2009 12:05 am

Post by s-alejandro »

I have had similar problems for 48 hours. Calls come in and when I try to answer them I hear nothing. My callers tell me they don't even hear the phone ringing on their end. Spent 5 hours with tech support 2 separate days with no fix
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