No incoming calls

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agilityman
MagicJack Newbie
Posts: 4
Joined: Mon Nov 26, 2007 6:48 pm

No incoming calls

Post by agilityman »

The problem has been going on since yesterday. Any ideas?
katan_bartak
magicJack Apprentice
Posts: 14
Joined: Mon Nov 12, 2007 10:46 pm

Post by katan_bartak »

had you been recieving incoming calls? i just tested mine and incoming is working fine for me.
agilityman
MagicJack Newbie
Posts: 4
Joined: Mon Nov 26, 2007 6:48 pm

Post by agilityman »

Was just on with support chat and they though that I had too many phones on the line even though I have only 2. They had me take the phones off and call my mj number and I got the incomming call. So, it's on my end. BTW, support was quick to come on and was very helpful. I did plug the phones back it and they both receive incoming, so go figure.
billmcf
MagicJack Newbie
Posts: 9
Joined: Mon Nov 26, 2007 6:06 pm
Location: Portland, OR USA

Post by billmcf »

You might need a booster to ring two phones reliably. I'm aware of the following products but haven't used them:

Viking Electronics RG-10A
Mike Sandman Ring Voltage Booster
Mike Sandman Ring Voltage Booster II
dssman
magicJack Apprentice
Posts: 13
Joined: Sat Nov 17, 2007 3:53 pm

Post by dssman »

I had a similar problem with multiple phones. An AC powered usb hub gave me enough juice.
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