MagicJack and Windows 7

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

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Keezie
MagicJack Newbie
Posts: 2
Joined: Mon Nov 30, 2009 1:00 am

MagicJack and Windows 7

Post by Keezie »

hi, i had MJ running fine on my Vista machine. no problems whatsoever. but since i've upgraded to Win7 i can't get it to work correctly at all. i've had success a couple of times, but i don't even know how

MJ is installed, the "one minute of patience" splash appears every time i boot up, or remove and reinsert the device. i've installed the win7 update, and the 2 drives are visible in "my computer" but i can't seem to get it to actually run. no dial pad, no icon in the taskbar.

i have randomly received the "plug MJ into usb" error, but since installing the Win7 update i don't recall getting it anymore

i also get an annoying autoplay popup everytime i reinsert the device

i've done a search here and haven't seen anyone else mention problems on Windows 7. any ideas?
Keezie
MagicJack Newbie
Posts: 2
Joined: Mon Nov 30, 2009 1:00 am

Post by Keezie »

okay, the search here didn't help me, but a google search led me back to a thread on this site that i didn't see previously

i reformatted my magicjack, and installed the win7 update without unplugging. still no luck

BUT, i did find out that by opening MJ via the desktop icon, i finally got the "starting magicjack" loading bar to appear and the dialer came up!

now i'm just having a hell of a time remembering my user/pass for the damn thing

still though, is there a way to auto run without having to manually click the icon every time i restart?
magicFox
MagicJack Expert
Posts: 86
Joined: Mon Nov 02, 2009 9:38 pm
Location: Mesa, AZ

Post by magicFox »

I had this same problem when I got my MJ, I already was using Win7 but it didnt have the Win7 Update/Flash yet, Thats the problem here.

After fiddling and reading I found out what to do. Unplug your MJ device.

Goto folder:

/AppData/Roaming/

Delete the folder /mjusbsp

Plug MJ back in, Walla ! (sometimes it does take uptoo a min for the dialer to pop up but most of the time its pretty fast.) If this doesnt work just run the setup each time manually by executing the file setup1.exe in the /mjusbsp/Upgrade *Folder*

Also a FYI, After the Win7 MJ Update/Flash I did a test I re-installed Win7 a nice new clean install, Once All my drivers and such were all installed correctly, I Plugged the MJ device in on a fresh Win7 install, BAM works like a charm !! :)
GA-EP45-UD3P
CPU: Intel C2Q-Q9300
MEM:8GB DDRII Crucial
HD:Patriot Torqx M28 64GB
GPU:eVGA GTS 250
OS:Win7 x64 Ultimate
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"Human's aren't the only species on Earth, We just act like it !"
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