Cannot connect to server

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TJM
MagicJack Newbie
Posts: 3
Joined: Wed May 14, 2008 10:58 am
Location: Columbus, Ohio

Cannot connect to server

Post by TJM »

I have spent 6-8 hours on-line with MJ support and have not been able to solve this problem. After having my MJ for about 1 1/2 years it stopped connecting to the server.

I do not have any firewall running and a have scanned the system for viruses and malware. I have also looked to see if there are any processes running that might be blocking it.

I even turned my computer over to a MJ tech so they can go into my computer and try to fix it.

I can plug the MJ into my laptop and it will come up, but I want to use my desktop for a VOIP server.

About the time this problem started, my virus software stopped downloading updates because it cannot connect to the server either.

All of my other Internet functions are working fine.

Both my laptop and desktop are running XP. I know there is a simple fix to this problem but I am just not seeing it.
TJM
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