Headset quality is horrible

[redss]

Magicjack quality is great through a telephone, but my callers complain about the quality/volume/echoing when I use a headset connected straight into computer audio jacks.

I wonder why that is, and is there anything I can do to improve the quality through a headset?

[bitstopjoe]

Did you try another headset? Update your audio drivers?

Joe Sica

[redss]

The first headset I tried sounded bad, so I bought another really good headset with no improvement. Audio drivers are fine.

Is it to be expected that the telephone mode would sound much better than the headset mode?

[bitstopjoe]

Some people have the exact opposite problem!!

A buddy of mine recently went abroad and he always uses the phone to call me from his MJ. In this case he used a headset from abroad, and it sounded perfect. No echo no distortions, just perfect
Did you play with the speaker/mic vol setting in MJ and see if that helps?

You said your audio drivers are fine, BUT are they the latest?? Sometimes that can make a difference

Joe Sica

[redss]

Oh, so it sounds like I should be able to get the headset quality to improve to what the handset quality is like?

I thought there was some technical reason why the telephone quality was much better than the headset, but I guess I was wrong. I'll try it on a different computer & see if that makes a difference.

[bitstopjoe]

Yep he sounded awesome, loud and clear. So yes you should be able to use both with good results..
He even sounded good with the built in mic on his laptop. So yes it is do-able.

Joe Sica

[tsmith]

I've been able to use both headset and phone for my calls redss. You may need to delete the audio driver so it re-installs at the next reboot. It's been know to clear up headset audio problems from time to time. It isn't a guarantee, but it's a thought.