Outgoing Sound/Voice Quality Problem

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
jprpdr
MagicJack Newbie
Posts: 1
Joined: Thu Mar 18, 2010 2:52 pm

Outgoing Sound/Voice Quality Problem

Post by jprpdr »

Cannot get original or replacement unit to provide clear outgoing and incoming voice quality. All very choppy or dropped. Hours spent chatting with multiple MJ reps have not solved problem. When I call my MJ # from another phone, I get the voice mail message clearly. When voice mail is dialed from my MJ #, message is choppy and garbled. I am using a Dell Inspiron E1705 laptop with DSL and router. Any suggestions?? Thanks!
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Have you spent hours here searching for the EXACT same problem you are having?
It has been discussed MANY MANY times and a lot of suggestions given as well.
Here is just ONE topic on your problem after a 5 sec search, not hours you spent with support..

http://www.phoneservicesupport.com/voic ... t3803.html

Joe Sica
Post Reply