I've been trying to have the online chat service help for 4 hrs now, I even let them drive my pc for a while and still nothing. I have a dial tone but the dialog box doesn't show up on my desktop and I can't call out or in. I keep getting the following error......
an update failed to exit a running instance of magicjack. please take a look at it, it may require your attention. please don't worry and just click retry to proceed with updating mj
What to do?
Need help with this error
Moderators: Bill Smith, Pilot
Did you try downloading the magicjack uninstaller and then reinstall your magicjack?
http://upgrades.talk4free.com/tools/mjRemover.exe
http://upgrades.talk4free.com/tools/mjRemover.exe
I removed and reinstalled a few times. The service chat people had me do this a few times. They also had me update my USB drives but nothing seemed to work. I shut the computer down last night before going to bed. I just restarted it this morning and magicJack seems to be working now. I have no clue what happened or what fixed it.......lol
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tsmith
- Dan isn't smart enough to hire me
- Posts: 420
- Joined: Mon Jan 18, 2010 2:35 am
- Location: Utah
- Contact:
It's the wonderful world of computers pjm99. When I used to repair systems from the mid-1970s to the early 1990s, there were a few times those darned things would repair themselves after I'd let them sit overnight. When someone would ask me what I did, I tell them I got out the rubber chicken from my toolkit, swing it around over my head and chant. Sometimes they'd believe me. 
Tom
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bitstopjoe
- Future magicJack CEO
- Posts: 2844
- Joined: Sat Sep 13, 2008 5:25 pm
- Location: North East Pennsylvania
I used to tell my customers when that happened it was FM.tsmith wrote:It's the wonderful world of computers pjm99. When I used to repair systems from the mid-1970s to the early 1990s, there were a few times those darned things would repair themselves after I'd let them sit overnight. When someone would ask me what I did, I tell them I got out the rubber chicken from my toolkit, swing it around over my head and chant. Sometimes they'd believe me.
F***ing Magic
Joe Sica