I just purchased a new MacBook Pro (intel i5 processor). I inserted my magicjack directly into one of the two USB ports on the side. The blue light will blink ten times and then it goes dark. I spent four hour (in two sessions) with MJ support. Everytime they "took over my computer" I would see them mess around for about five minutes, then the session would automatically end. Calling back just started from the beginning (do they really review the notes file?).
I then tried to install the magicjack on a Windows7 machine, but it just got stuck on the splash screen. I've tried both the Mac and PC updates and tried to reformat.
Any suggestions?
MacBook Pro won't recognize magicjack
Moderators: Bill Smith, Pilot