Windows 7 issue

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[email protected]
magicJack Apprentice
Posts: 11
Joined: Mon Nov 03, 2008 11:40 am

Windows 7 issue

Post by [email protected] »

Am migrating to a new Windows 7 Machine from a XP Machine. Magic Jack worked fine under XP. Magic Jack works ok on Windows 7 except for one issue I can't seem to solve. When you select the Menu option on Magic Jack and then select Volume/Headset Control, it will not allow you to choose your device between Telephone and Headset/Other. The telephone option is checked and you can't change it. Also will not allow you to adjust the next three options (Speaker/earpiece,Microphone, Ringing) It will allow you to adjust the bottom two slide controls (Speaker,Microphone). Anyone else run into this issue?
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cabupe
MagicJack Newbie
Posts: 2
Joined: Sun May 23, 2010 8:52 pm

same problem

Post by cabupe »

I have the same problem!!
I posted about this 3 weeks ago without answer. :(
notdeadyet
Dan isn't smart enough to hire me
Posts: 187
Joined: Wed Dec 23, 2009 7:26 pm
Location: Southern Ontario

Post by notdeadyet »

works fine with W7 for me on 2 different computers, including my netbook...I would look at your sound setups in W7, not MJ's setup. Perhaps there's no Mic or headset for MJ to recognize yet...just a thought..good luck!!!!
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