Can not call 514-310-xxxx

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ramgupta
MagicJack Newbie
Posts: 9
Joined: Tue Jun 01, 2010 3:05 pm

Can not call 514-310-xxxx

Post by ramgupta »

I am unable to call 514-310-2355 (Bell canada)
514-310-7873 (Bell internet support)
any other such number,

I have turned OFF my firewall. Other numbers I tried and work

I use window 7/ IE 8

Any suggestions?

Thanks
jackoffmymagic
MagicJack Newbie
Posts: 1
Joined: Sat Jul 31, 2010 3:15 pm

Post by jackoffmymagic »

I have the same problem with 941-776-XXXX. They said that they're received reports of the issue and are working on a fix. Guess this is what you get for a $20/yr phone.
ramgupta
MagicJack Newbie
Posts: 9
Joined: Tue Jun 01, 2010 3:05 pm

Post by ramgupta »

I do not know what to do? I have been calling thier support 2-3 times each week. Only response - we are working on it !!!

It cost be almost $55 for the first year
mastdesi
MagicJack Contributor
Posts: 70
Joined: Fri Feb 05, 2010 11:02 am

Post by mastdesi »

same here i can't call those bell numbers, I have a ata setup with mjproxy. Just getting busy tone. That reall sucks, i geuss for them we use cell phones.

Mj support says:

--- Please allow me to inform you that we are currently having an issue regarding on unable to make calls to certain areas. However, our Engineers are currently working on it. We will resolve this problem on our end. Rest assure that you will get fine results on this matter. It will take awhile for this problem to be resolve.

--- we have been closely monitoring the situation and constantly updating our engineers with the numbers our customers cannot call to get a quicker resolution on the problem. But I assure you we using all our resources and working as fast as we can to get this resolved.
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