Caller ID .. No display

snafu2 · Post by **snafu2** » Thu Nov 29, 2007 6:26 pm

My two MVs are both not showing incoming caller ID. Outgoing display is fine. Tried the obvious ...phones, different pc, etc. but no change. Thanks for any help or suggestions ...Snafu2

snafu2 · Post by **snafu2** » Thu Nov 29, 2007 7:08 pm

More info:

The Softphone shows CID info but phone says "Incoming call" Then "incomplete data". Tried several phones....all do the same.

snafu2 · Post by **snafu2** » Thu Nov 29, 2007 7:56 pm

Tried another, newer pc and CID works properly. I have two dell laptops, older - with CPU 700mhz. These are the ones not working with incoming CID..Other than that the two Magicjacks have been performing great.

Vulture1340 · Post by **Vulture1340** » Thu Nov 29, 2007 8:53 pm

snafu2 wrote:Tried another, newer pc and CID works properly. I have two dell laptops, older - with CPU 700mhz. These are the ones not working with incoming CID..Other than that the two Magicjacks have been performing great.

I had an issue with an older dell laptop builtin usb, used a pcmcia 2.0 card and it worked

snafu2 · Post by **snafu2** » Fri Nov 30, 2007 10:04 am

Thanks for the tip Vulture1340. I do have a powered pcmcia two port, USB adapter .. and I'll give it a try.

prackjack · Post by **prackjack** » Tue Dec 04, 2007 2:45 pm

I'm having the same issue, but with a newer model DELL Desktop. I have tried two different phones with the same result, one phone stated "ERROR" instead of the caller id and the other stated "Incomplete Data".

Anyone else experiencing this?