Caller ID .. No display

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snafu2
MagicJack User
Posts: 35
Joined: Wed Nov 28, 2007 2:24 pm

Caller ID .. No display

Post by snafu2 »

My two MVs are both not showing incoming caller ID. Outgoing display is fine. Tried the obvious ...phones, different pc, etc. but no change. Thanks for any help or suggestions ...Snafu2
snafu2
MagicJack User
Posts: 35
Joined: Wed Nov 28, 2007 2:24 pm

Post by snafu2 »

More info:

The Softphone shows CID info but phone says "Incoming call" Then "incomplete data". Tried several phones....all do the same.
snafu2
MagicJack User
Posts: 35
Joined: Wed Nov 28, 2007 2:24 pm

Post by snafu2 »

Tried another, newer pc and CID works properly. I have two dell laptops, older - with CPU 700mhz. These are the ones not working with incoming CID..Other than that the two Magicjacks have been performing great.
Vulture1340
MagicJack User
Posts: 36
Joined: Wed Nov 14, 2007 2:13 pm

Post by Vulture1340 »

snafu2 wrote:Tried another, newer pc and CID works properly. I have two dell laptops, older - with CPU 700mhz. These are the ones not working with incoming CID..Other than that the two Magicjacks have been performing great.
I had an issue with an older dell laptop builtin usb, used a pcmcia 2.0 card and it worked
snafu2
MagicJack User
Posts: 35
Joined: Wed Nov 28, 2007 2:24 pm

Post by snafu2 »

Thanks for the tip Vulture1340. I do have a powered pcmcia two port, USB adapter .. and I'll give it a try.
prackjack
MagicJack Newbie
Posts: 9
Joined: Tue Nov 27, 2007 7:50 pm

Post by prackjack »

I'm having the same issue, but with a newer model DELL Desktop. I have tried two different phones with the same result, one phone stated "ERROR" instead of the caller id and the other stated "Incomplete Data".

Anyone else experiencing this?
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