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These are the notes I amassed while setting up a WYSE 9450xe for MagicJack
on or abouts 9/15/2010. Parts of the text are my own and parts are stolen from other threads.
I **STRONGLY** recommend attaching your MagicJack to an external powered USB hub
(If it doesnt come with a A/C wall plug, it's not the right kind!) rather than
directly to the 9450xe. I think the USB ports on my 9450 were 1.x ports lacking
the power capabilities of USB 2.0. In any case, my first 9450 lasted about a year with
the MagicJack plugged directly into a USB port before the port failed. The
failure apparently burned out the internal hub since neither port would work after
that point. USE A POWERED HUB!!!
You are also going to need more than 256MB of Ram. My unit has 512MB Flash
with 512MB of ram. I first tried to run with only 256MB of ram but it resulted
in Windows repeatedly running out of memory followed by automatic shutdown.
I had to upgrade to 512MB of ram. I believe its been well documented that the
flash must also be at least 512mb or the OS and MJ software will not both fit.
As long as your unit doesn't need to be reflashed or reloaded with XPe
these instructions should work (even if you're stuck with the dreaded
"attached phone wont dial" problem due to a previous install failure).
If the unit needs reflashing or Xpe reloaded see www.freewysemonkeys.com
1. Attach a display, keyboard and mouse to the unit. (USB keyboards will work
if "USB Keyboard Support" is "Enabled" under "Integrated Peripherals" in
the Bios, otherwise you'll have to dig up an old PS2 keyboard)
2. Boot to Bios (hold down Delete key during power-on)
a. Login with pw='Fireport' If that password dosen't work you'll need to reset it
by opening the case and removing the round, quarter sized CMOS battery for a few minutes
and then replace it.
b. Under "Standard CMOS Features" set the value for "Halt On" to "All, but keyboard".
(This will allow the unit to boot without a keyboard.)
c. Under "Power Management Setup" Set "AC Loss Auto Restart" to ENABLED.
d. Hit PF10 to save and exit to XP boot.
3. After XP desktop appears: Log in as administrator
(id=administrator pw=Administrator), if that doesnt work, try
(id=Administrator pw=Administrator), if that doesnt work I can't help ya!
you may need to reimage the OS. (see www.freewysemonkeys.com)
If windows booted to the desktop WITHOUT requiring login and you don't see two
desktop icons that look like a red and green round dots, windows has auto logged
in as a non-Admin user. If this is the case, hold the ctrl-shift keys down while clicking
Start->Shutdown->Logoff. This should bring up a login panel.
Login as an admin with the id and pw given above.
4. Disable the "Write filter" by clicking on the red circle icon on the desktop. This
will cause a reboot.
After reboot, log in again as administrator (see step 3).
(if all is well, a red dot should appear in the lower right corner of the screen).
(at this point, changes to the XP configuration will be permanently saved)
5. Setup auto login as the administrator. Click on Settings> Control Panel> WinLog to bring up the
auto-login panel. Enter the id and pw from step 3.
6. Disable power saving features of usb
a. Click Start, click Run, type devmgmt.msc, and then click OK. The Device Manager window opens.
b. Expand Universal Serial Bus controllers.
c. Right-click a USB Root Hub in the list, and then click Properties. The USB Root Hub Properties
dialog box is displayed.
d. Click the Power Management tab.
e. Click to clear the Allow the computer to turn off this device to save power check box,
and then click OK.
f. Repeat steps c through e for each USB Root Hub in the list.
g. On the Action menu, click Scan for hardware changes.
h. Close the Device Manager window.
7. Delete Citrix & Sun JAVA software. Uninstall it in Control Panel & delete the left over
folders in Program Files.
Optional: To get remote access to the client and avoid keyboard and monitors install
teamviewer from teamviewer.com and set to log in before windows and give
it a set password.
(At this point I'm assuming the correct audio driver is missing since it was missing
on my unit which had been recently reset to factory defaults.)
8. Download and unzip the following device driver file to a drive (or memory stick) that the client
has access to:
http://rapidshare.com/files/139809142/USBAudio.Driver.zip.html
(First click "Free User" then "Download".)
9. Plug in the Magicjack (preferably through a powered USB Hub!!). This should cause a wizard to get
launched for New USB hardware detected.
10 If you DONT see the wizard launched for a New USB hardware device detected, go to step 12.
11. Select “Install from a list or specific location” (do not let windows search for the driver)
Navigate to the "USBAudio.Driver" folder created in step 8 and complete the driver install.
(This should complete without starting the MagicJack softphone application. )
Go to step 13.
12. If you did not see the wizard launched for a new USB device detected, and instead, the MagicJack
softphone appears but doesn't allow an attached phone to dial, then MJ was previously
installed without the right drivers and that installation needs to be repaired or completely
removed.
First try a, if that doesnt work try b.
a. With the Magic Jack attached, Run Device Manager (Start>Run> type "devmgmt.msc" enter).
You should see a yellow question mark "?" next to an entry like "Internet phone by TigerJet".
Right click on that entry and select "update driver".
Then go to step 11.
< OR >
b. We're going to completely remove all MJ software and registry values...
b1. Unplug the MagicJack from the 9450 and use Control Panel > "Add Remove Software"
to delete the application.
(If you are uncomforable changing the registry, get an experienced PC geek to help with these steps)
b2. Back up the registry. If you dont know how, consult a PC geek or online resource.
b3. Run "regedit" and do "Edit -> Find" to find all items matching "Magicjack"
Delete all items it finds (Use PF3 repeatedly to find the next item).
This may require changing the permissions on the items first so that they
can be deleted. (left click on item and select "permissions").
b4. Repeat the "Find" operation for "Tigerjet" and delete all items found.
(Use PF3 repeatedly to find the next item)
b5. Exit the Device Manager.
When finished go to step 9.
13. Reboot to complete the install. After reboot it will upgrade to the newest magicjack software
and should come up ready to use.
14. When the unit has rebooted and the MagicJack software has displayed the Softphone dialing panel,
click the "Menu" button on the upper left of the panel and select Volume/Headset Control. If its
not already set to "telephone" you should be able to select the telephone button at this point.
14. Enable the write filter by clicking the round green circular icon on the desktop. This forces a reboot.
16. The thin client is now setup for the magicjack. Assuming you made all the Bios changes correctly,
you can remove the keyboard, mouse, and display and power cycle the 9450 and it should boot
automatically without having to press the yellow "On" button and without an attached keyboard.
=============== END OF INSTRUCTIONS ===============================
Enjoy!!
Greg