magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Even Paypal has their issues LOL. But I get what you are saying. It's frustrating really. I know it's not MJ in general, but Visa and Mastercard. It makes not sense at all either. You buy a $25 dollar card you should be able to use the entire $25.

Even when you rent a room here, you have to have ...

This is more of a 'wondering if anyone else had this issue' rather than 'can you help me solve it' thread.

My father is trying to renew his sub. for MJ. neither of us has a credit card so we get the prepaid cards from Visa or Mastercard. Worked last year!

Dad is trying to renew and he keeps ...

I tried again and they just want to make me bang my head. I have another issue, but I will start another thread. thanks everyone.

Now they are tell my my number is expired?????? What is going on here?

It supposidly expired 03/03/2011 04:35:48 but I was talking on it this morning....

Help me please. Am I not communicating correctly? I am still having the same issues and no one on support is helping me. They keep telling me how to use my phone. Now because of an setup.exe my line is done. When someone calls it goes to an ad. my phone is not communicating with the MJ+ device. AND ...

See I really HATE 'talking' to them. I spoke with two different 'people' and they both made my head hurt. I should have copied the convo here for you all to have a good giggle. Frustrating.

I wrote "I am having issues with the caller ID not working for Call Waiting". They still kept on telling me ...

So I am being told that Caller ID wont work for the second call. Only the first call. So what is the point of getting the MJ+???? I can't see whose calling. Total crap.

Anyways, Thanks anyways. I guess I resolved the 'issue'.

I purchased the MJ+ and have it all hooked up and 'running'. I get Caller ID without the resister (good), however Caller ID on Call Waiting does not show up.

Outgoing calls are 'tinny' Incoming calls are good.

Any clue about how to fix the Caller ID for Call waiting? I tried doing a search on ...

Thank you Paul. It helps out a lot.

Do you think I should wait until March 3rd (when my year sub. is expired) to hook up MJ+ or will it just add 12 months to what is already there? Don't want to loose out on 'time'.

Oh, I forgot to mention that I have the Comtrend wireless ADSL2+ Router CT-5361T. I am not sure if it's a known brand in the States, but it's a wireless router my IPS uses. That should be good, right?

Thank you so much for answering me back. I do think the terminology is being confused. I just wanted to make sure.

I think I will find a store that sells MJ+ and buy it in the next few days.

I currently have a Magic Jack and it's due for renewal. I am looking at trying out the Magic Jack Plus. My main reason is because it will 'free' my computer. I have read some of the threads here with more interest in MJ+.

Here are things that I am leery about and wondering if anyone (who has MJ ...

Mine works now

I was just coming here to find out if anyone else was having the same issue. I thought it was because I did something to the MJ putting in a resistor. I think I will go on MJ trouble shooting 'CS' and see if they know what is up.

The troubleshooting for your Dad's issue has to be done separately.

You can see the following link for some recommended externally powered USB hubs that have sorted out problems for others with similar problems http://en.wikibooks.org/wiki/MagicJack/Support_Resources/FAQ#Why_do_I_keep_hearing_so ...

When you pick up the phone you should hear crystal clear dialtone that is generated directly from the magicJack USB dongle hardware.

Based on the additional critical information you sent by PM, " Every time I pick up the phone I get a loud noise, and now I am getting a beeping noise ". If dialtone ...

I send you a message, but was wondering if anyone else could help. I have done all the above except getting a new phone. My phone is new and I will not be getting another.

I would like to know why only RARELY does the caller ID work and only 99% does not work. I have called MJ I have tried ...

My caller ID still does not work with the MagicFeatures Plugin. I don't know what is going on. Good thing I downloaded the trial version and not paid for it yet

Am I still the only one with this issue?

Hello All,

Still searching the Forums but my Panasonic KX-TGA820CB can make and receive calls. However no caller ID (looking for a resister), Makes a fax noise when picks up (looking for the thread for that still after 1 hour on here), and I have to either wait for the second call to hang up before ...

Thanks for the answer because I was looking about and found stuff about billing and invoices and assumed it was a monthly thing. Something to look into.

I will wait for others to pop in and see if this is a "me" issue or not. LOL

I was actually talking about the call waiting problem (sorry I am not good with wording I guess).

I found that when a receive a 'beep' and go to the other line, I can't use the actual phone to retrieve my first call, I have to go to the computer and click on resume.

Is this above issue going to ...

Thanks for your reply.

Like stated, I actually did do a search but I guess I needed to search for incoming Caller ID instead of Cordless phones, Caller ID or any of the others I searched. Sorry to be a bother.

What about the call waiting issue I am having? Is that apart of the above problem too?

Hello there!

I am so glad to find this forum. My Father and I have just recently been a new Canadian customer of Magic Jack. We are liking this product, but I am finding we have a few small issues with it. I was wondering if this is common.

Incoming Caller ID does not go to my phone, I have to ...