magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

"Any ideas why ALL of a sudden the phone doesn't work? "

Isolate the problem.

Does it ring when you call your MJ # from anothr phone?
Try a different phone.
Try MJ into a different computer, MJ doesn't 'install', it just loads the SW.
Run MagicFix at the MJ website.

bas wrote:
" I did unplug my telephone & switched to headset " not having one hooked up " & hit dial you can see it is doing the same thing connect to the internet error 3. "

Did you enter a valid phone number into the MJ white gui box before pressing
Send?

I don't have a headset connected either ...

"The router is an open, not secured, 5 of us split the bill.I am getting almost all of my sites but this one is really slow."

Your in a motel and the router is wide open for access? Not good, please
secure the router. It's quite possible that others are horning in for free
access and stealing ...

I'm not understanding your wireless setup. Are you subscribing to
a wifi wireless hookup or authorized to use one (comporium?).
Or are you simply connecting to someone's wireless router
that is not secured? If you're authorized to connect, surely
you can find the name of the wireless network?

You ...

" I had interruption all day my adapter could not find the router we were on but picked up something of address I've never seen. the next day it cleared up { most of the workers were gone also 2 or 3 left }. We couldn't get all the sites in our bookmarks & the jack hasn't worked since. . ."

Is it ...

MJ voicemail sends a copy of each message as a .WAV
file to my email account. When I play these .WAVs, with Windows
Media Player, there's a lot of echo, like the caller is 'in a well'. Have
you noticed this and is there a workaround/fix to kill the echo? What
causes this sound artifact? When I ...

Standard USPS delivery got the MJ to me in a small town in four days.
Was given USPS tracking number so I could follow it en route. Plugged
it into an xp pc, followed the GUIs, and rebooted. Up and running in
about ten minutes with a very useful local phone number and E911.

TIP: Powering up with MJ ...

LSTExan, thanks for the reply.

APop, thank you for the answers.

Ordered on Thurs nite, MJ website showed 'shipped' on Fri, received
MJ mail sat morning with USPS tracking number. USPS shows that
shipment is 'registered' with USPS, but not picked up as of Sun nite.
MJ probably doesn't work over the ...

I ordered the MJ last night and gave a PO Box as address.
I did not request rush delivery, just $7 slow.
I checked the order status just now and it says that it is shipped.
Does MJ ship via US mail or ship to a PO Box in USA?
How long does shipping take after status shows 'shipped.' ?

thanks